Create information barriers in Slack

By default, any member of an Enterprise Grid organisation can send direct messages (DMs) and call any other member in their organisation. To prevent specific members from sending DMs or calling each other, you can create information barriers between IDP groups. This allows your organisation to avoid conflicts of interest and safeguard sensitive information.

What to expect

  • Members will see a message informing them of an information barrier in any conversations that they’re barred from participating in.
  • Any existing DMs will become read-only when an information barrier is created between any members in the conversation. New DMs and Slack calls will be blocked if two or more participating members have a barrier between them.
  • Groups that you’d like to create barriers between must be configured in your IDP before you create an information barrier in Slack.
  • If members of IDP groups with a barrier between them are in the same workspace or some of the same channels, they will still be able to interact in public and private channels.

Ready to get started? Contact our Support team to enable information barriers for your organisation.


Create information barriers

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click on Organisation settings.
  3. Click  Security in the left-side column, then choose Information barriers.
  4. Click Create barrier.
  5. Open the drop-down menu to select a primary group.
  6. Under Barriered from, start typing the name of the IDP group that you’d like to prevent from contacting the primary group. Select the group from the list of suggested options. Repeat this step for as many groups as you like.
  7. Click on Save.
Who can use this feature?
  • Org owners
  • Available on the Enterprise Grid subscription