What is a channel?
In Slack, teamwork and communication happen in channels. A channel is a single place for a team to share messages, tools and files. Read on to learn all about how to create, join and use channels to collaborate with your teammates.
All about channels
- They can be organised by team, project or whatever else is relevant to you.
- Team members can join and leave channels as needed.
- Threads allow for focused and organised side conversations within channels.
Create channels
Channels can be organised around anything and a workspace can have as many as needed — there’s no limit! They're available for all subscriptions: Free, Standard, Plus and Enterprise Grid.
Public channels
- They’re open to all members to join and anything posted is searchable by others.
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All members of a workspace (except guests) can create public channels by default. Workspace owners can change this permission and limit channel creation to certain roles.
Private channels
- They’re for discussions that shouldn’t be open to all members, so you must be invited to join one to view it in Slack.
- All members of a workspace (including some guests) can create private channels by default. Workspace owners can change this permission and limit channel creation to certain roles.
Shared channels
- Shared channels let two separate organisations work together in a single channel, each from their own Slack workspace. They can be public or private but they're only available for paid subscriptions.
- On the Standard, Plus and Enterprise Grid subscriptions, use them to collaborate with external companies and partners. Only Workspace Owners and Admins can create shared channels on these subscriptions.
Multi-workspace channels
- Multi-workspace channels connect separate workspaces within an Enterprise Grid organisation — they can be public or private, but they're only available for the Enterprise Grid subscription.
- Org Owners and Admins can create multi-workspace channels within their org and allow members to do so too.
Join channels
How members join a channel depends on the type of channel it is.
Public channels
- Members can browse and join any public channel in their workspace(s).
Private channels
- Members must be invited to join a private channel.
Shared channels
- Whether the channel is public or private determines how members can join.
Multi-workspace channels
- Whether the channel is public or private determines how members can join.
Use channels
While a workspace can have as many channels as needed, Slack works best when channel guidelines are in place and certain best practices are followed.
Guidelines
- Every channel should have a clear topic and purpose.
- All channels in a workspace should follow established naming guidelines.
- Use message threads to keep in-channel conversations organized.
Best practices
- Transparency matters, so most conversations should happen in public channels so that they’re searchable by all members. Don’t worry – members can set channel-specific notifications and choose when to get notified or mute activity altogether.
- Maintenance is important: archive unused channels when they’re no longer needed or delete them entirely if you don’t want to preserve channel history.
- Take control over who can post with spaces dedicated to announcements, reviewing support tickets or showcasing your team's work.
- If the nature of a channel changes, it can be converted from public to private, but not vice versa. For privacy reasons, private channels cannot be made public.