Unlock your service productivity potential
Slack enables your team to accelerate work, search and share knowledge, and connect and engage everyone.
With Slack, organisations cut the cost of service tickets, boost revenue and improve employee satisfaction, according to the findings
Instantly collaborate with experts and enjoy a centralized knowledge base
Drive fast and accurate resolutions by immediately surfacing answers and bringing the right people together in Slack.
Facing the dual challenges of a merger and a global pandemic, the telecommunications giant T-Mobile is elevating and automating customer service with Slack as its digital HQ.
How Multiplier revolutionised onboarding and customer service with Slack
SK C&C is receiving Slack’s Unlocking Productivity Award – South Korea for using the productivity platform to automate tasks and manage high-touch service operations
Slack is SEEK's solution for simplifying communication and turning a multinational workforce into a close-knit community.
Empower agents with knowledge from day one
With Slack, your agents can save valuable time and have more time to help customers.
You’re in good company. Thousands of leading companies from all industries use Slack to streamline work, making teams stronger and more productive.