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Slack Help Centre Extras Additional info Get help from Agentforce in the Slack Help Centre Get help from Agentforce in the Slack Help Centre To get answers to your questions about Slack in our Help Centre, ask Agentforce. The Agentforce help agent can answer questions about Slack and connect you to our support team if you need help from a human.
Note: If you’re a Salesforce customer who has opted out of generative AI in support experiences, you will not see Agentforce in the Slack Help Centre.
Agentforce can answer general questions about Slack based on publicly-available resources on the Slack website.
The agent is currently only available if your Slack locale (when signed in) or your browser locale is set to English. We hope to support additional locales in the future, so stay tuned.
Any information you provide to Agentforce falls under the Slack privacy policy and the Salesforce privacy policy .
From the Slack Help Centre, click Ask Agentforce in the bottom right-hand corner of the page.
In the text field, ask a question or describe an issue that you’re having. It helps to be specific, so a question like 'How do I update my profile picture on the iOS app?' may work better than 'update profile photo'.
After the agent responds, you can ask follow-up questions or request additional information. The agent will also connect you with Slack support if you need more help.
Tip: To learn more about Agentforce, visit the Salesforce website .
Thanks a lot for your feedback!
If you’d like a member of our support team to respond to you, please send a message to feedback@slack.com .
If you’d like a member of our support team to respond to you, please send a message to feedback@slack.com .
If you’d like a member of our support team to respond to you, please send a message to feedback@slack.com .
