New consumer behaviors and expectations have forced professionals in the consumer goods industry to rethink how they collaborate and communicate. With overly complex tech stacks, less-than-enthusiastic uptake, and security concerns, companies must act strategically to ensure that their technology enables, rather than hinders, a culture of collaboration.
Research conducted for our e-book “The State of Collaboration Technologies in Consumer Goods” reveals insight into the biggest opportunities and obstacles for companies looking to create such a culture. They include:
- Just 6% of respondents described their company’s ability to collaborate as “excellent.”
- Collaboration is “very” or “extremely” important to team success for 97% of CGs.
- Lack of knowledge about using collaboration technologies is the biggest obstacle for CGs.