Create a user group
A user group is a group of members in a workspace who often need to be notified at once. You can mention a group's unique name – for example, @managers – the same way that you @mention another member of your workspace.
What to expect
- When you mention a user group, you’ll notify everyone in the group.
- You can set up to 100 default channels when creating a user group so that members are added to those channels automatically. You can also add the user group to channels the same way you would add an individual member.
- In an Enterprise Grid organisation, user groups are unique to each workspace and can’t be accessed across all workspaces in the org.
- Workspace owners and admins can manage user groups permissions for their workspace. If you can’t see the option to create or edit user groups, an admin has limited access to this feature.
Tip: You can browse existing user groups and view the members in them from the directory.
Create a user group
- From your desktop, click on People & user groups at the top of your left sidebar. If you don't see it, you can find it by clicking on More.
- Click on New user group in the top right.
- Choose a name and handle for your user group. If you’d like, set a purpose or select default channels that members will be added to.
- Click Next.
- Under Add members, search for and select the members you want to add.
- Once you’ve finished, click Create group.
Keep in mind that user group names must be unique. If a name is already in use as a channel name, display name or another user group's name, it won't be available.
Note: Guests and people you work with in Slack Connect channels and DMs can’t be added to user groups in your organisation, and they will not be able to mention user groups you create.
Edit a user group
Add or remove members
- From your desktop, click on People & user groups at the top of your left sidebar. If you don't see it, you can find it by clicking on More.
- Select the User groups tab at the top of the screen.
- Click on a user group, then select Edit members.
Manage user groups
- From your desktop, click on People & user groups at the top of your left sidebar. If you don't see it, you can find it by clicking on More.
- Select the User groups tab at the top of the screen.
- Click on the user group that you want to manage, then click on the three dots icon.
- To update your user group's details (such as the name, handle or default channels), select Edit group details from the menu. Click on Save when you've finished.
- To deactivate your user group, select Deactivate group. Then, click on Deactivate to confirm.
Note: When you deactivate a user group, you won’t be able to mention the user group’s handle or view its members. Deactivating a user group does not delete it from your list of groups, and all members will remain in the group unless removed.
- By default, only workspace owners/admins can create and edit user groups, but they can make this feature available to all members
- Available on paid subscriptions
Create user groups to notify groups of people at once, rather than mentioning each person individually. When you mention a user group's unique handle – for example, @designers – you'll notify everyone in the group.
What to expect
- User group handles must be unique. If a handle is already in use by a member, channel or another user group, it won't be available.
- When you create a new user group, you can set up to 100 default channels to automatically add group members to. You can also add a user group to channels the same way that you would add someone individually.
- Workspace owners and admins can manage permissions for user groups. If you can’t see the option to create or edit user groups, an admin has limited access to this feature.
Create a user group
Pro and Business+ subscriptions
Enterprise Grid subscription
- From your desktop, click More, then select People.
- Click on New user group in the top right.
- Choose a name and handle for your user group. If you’d like to, set a purpose (channel) or select default channels for group members to be added to. When you're ready, click Next.
- Under Add members, search for and select the members you want to add.
- Once you’ve finished, click Create group.
Use the steps below to create a new user group. Bear in mind that user groups are unique to each workspace in your Enterprise Grid organisation, and can’t be accessed across all workspaces.
- From your desktop, click More, then select People.
- Click on New user group in the top right.
- Select a workspace for the user group, and choose a name and handle. If you’d like to, set a purpose (channel) or select default channels for group members to be added to. When you're ready, click Next.
- Under Add members, search for and select the members you want to add.
- Once you’ve finished, click Create group.
Note: Guests and people you work with in Slack Connect channels and DMs can’t be added to user groups in your organisation, and they will not be able to mention user groups you create.
Edit a user group
Add or remove members
- From your desktop, click More, then select People.
- Select User groups in the sidebar.
- Click on a user group, then select Edit members.
- Make your changes, the click Save.
Manage user groups
- From your desktop, click More, then select People.
- Select the User groups in the sidebar.
- Click on the user group that you want to manage, then click on the three dots icon.
- To update your group's name, handle or default channels, select Edit group details from the menu. Click on Save when you've finished.
- To deactivate your user group, select Deactivate group, then Deactivate to confirm.
Note: If you deactivate a user group, you'll be unable to mention its handle or view its members. The user group won't be deleted from your list of groups, and all members will remain in the group unless removed.
- By default, only workspace owners/admins can create and edit user groups, but they can make this feature available to all members
- Available on paid subscriptions