Members of your Enterprise Grid organisation can flag messages for admins to review. Org owners and content admins can view the details of the flagged content, decide how to manage it and view a historical record of flagged content from the admin dashboard.

Note: By default, org owners can view and manage flagged content. If you’d like to, you can assign members of your org to the Content Admin role.

Manage flagged content settings

Enable or disable flagged content

For Enterprise Grid organisations using Enterprise Key Management (EKM), flagged content is automatically enabled and cannot be disabled. If your Enterprise Grid organisation doesn’t use EKM, you can enable or disable this feature.

Manage additional settings

You can choose to enable or disable the following options when flagged content is turned on:

• Include a link to my organisation’s policy or other resource
  When you add a link to a policy, members who flag a message in Slack can optionally review your organisation’s policies before submitting the message for review.
• Require Content Admins to add a note when hiding or dismissing a flagged message
  Notes will appear in the History tab alongside the decision, and can only be viewed by Org Owners and Content Admins.
• Alert certain Content Admins when messages are flagged
  The Content Admins you specify will receive a notification from Slackbot when a message is flagged for review.
• Notify the member who flagged a message when a content admin hides the message or dismisses the flag
  The member who flagged the message will receive a notification from Slackbot when their submission is reviewed.
• Notify the message author when a content admin hides the message
  The member who wrote the message that was flagged will receive a notification from Slackbot if their message is hidden.

Tip: When including a link to a policy, make sure that your members have permission to view the content. You can link to a canvas that includes your organisation's polices or related information so members can review your policies without leaving Slack.

Review flagged content

From the admin dashboard, you can view details about the content that your members have flagged and decide if you’d like to dismiss the report or hide the content from your org. You can also assign flagged content to org owners or content admins to review, and leave comments on flagged content for other reviewers.

Dismiss or hide flagged content

Claim or assign flagged content

Add comments to flagged content

Note: For Slack Connect conversations, flagged content is sent to the admin dashboard in the submitter’s organisation, regardless of who authored it. Admins will only be able to hide content that is authored by members of their own organisation.

View flagged content history

You can revisit previously flagged content to see details such as the date when it was flagged, who reviewed it, whether it was dismissed or hidden, and more. 

Export flagged content

You can export your organisation’s flagged content data to a CSV file. Exports will contain the details of each flagged message submission, including a link to the message and its review status at the time of the export.