1. Slack Help Centre
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  3. Channels
    4. Use Slack Connect to work with other companies in channels

Use Slack Connect to work with other companies in channels

Who can use this feature?

Rather than using email to communicate, you can use Slack Connect to work alongside people from other companies in the same Slack channel. When you work with other companies in Slack, people can only access the channels that they’ve been invited to join.

Note: Admins can restrict who can invite external people to channels. If you don’t see this option, find an owner or admin and ask for help.


Add people from another company to a channel

Send the people that you’d like to work with an invitation to join your channel (each Slack Connect channel can host up to 250 organisations, including your own). Remember that you cannot add external people to the #general or #all-companyname channel.

  1. Open the channel that you'd like to invite people to. (You can also create a new channel.)
  2. Click the channel name in the conversation header.
  3. Select the Settings tab.
  4. Under Slack Connect, click  Add people.
  5. Enter the email address or name for anyone that you’d like to invite to the channel, then click Add. 
  6. Select An external organisation, then click Next.
  7. If you have permission, you can choose whether people can post and invite or can only post to the channel that you’re inviting them to. Select Next to continue.
  8. Add an optional note, if you like, then click on Send invitation.
  1. Open the channel that you'd like to invite people to. (You can also create a new channel.)
  2. Tap the channel name at the top.
  3. Tap  Add.
  4. Enter the email address or name for anyone that you’d like to invite to the channel, then tap Add.
  5. Select An external organisation, then tap Next.
  6. If you have permission, you can choose whether people can post and invite or can only post to the channel that you're inviting them to. Tap Next to continue.
  7. Add an optional note if you'd like, then tap Send invitation.
  1. Open the channel that you'd like to invite people to. (You can also create a new channel.)
  2. Tap the channel name at the top.
  3. Tap  Add.
  4. Enter the email address or name for anyone that you’d like to invite to the channel, then tap Add.
  5. Select An external organisation, then tap Next.
  6. If you have permission, you can choose whether people can post and invite or can only post to the channel that you're inviting them to. Tap Next to continue.
  7. Add an optional note if you'd like, then tap Send invitation.

Note: Your admins may need to approve invitations that you send. Depending on each company’s Slack settings, people may also need admin approval to accept your invitation.


Revoke an invitation to a channel

You can revoke an invitation that you’ve sent if it hasn’t been accepted yet.

  1. Hover over   More.
    An image of a cursor over the More icon in the Slack desktop app.
  2. Click  External connections.
  3. Click View invitations.
  4. Hover over the invitation that you’d like to revoke and click the  revoke icon.
  5. Select Revoke to confirm. 
  1. Tap your profile photo in the top right.
  2. Tap Invitations to connect.
  3. Tap the Sent tab.
  4. Locate the invitation, then tap Revoke.
  1. Tap your profile photo in the top right.
  2. Tap Slack Connect invitations.
  3. Tap the Sent tab.
  4. Locate the invitation, then tap Revoke.

Tip: People with permission to manage Slack Connect channels can revoke any pending invitation sent by someone from their organisation. 

 

Adjust existing permissions

Once the invitation has been accepted, anyone with permission to manage Slack Connect approval settings can adjust the permissions for external people.

Note: Each member’s ability to upgrade or downgrade permissions will depend on the type of invitation they’re allowed to send.

  1. Open the channel that you’d like to manage permissions for.
  2. Click the channel name in the conversation header.
  3. In the Organisations section, click the  three dots icon next to the team you'd like to upgrade or downgrade.
  4. Click Manage permissions.
  5. Choose if the team Can post and invite or Can only post, then click Next.
  6. Click on Save.
  1. Open the channel that you’d like to manage permissions for.
  2. Tap the channel name in the channel header.
  3. Tap Organisations, then select the team that you'd like to upgrade or downgrade.
  4. Tap Manage permissions.
  5. Tap the toggle next to Let them invite their teammates on or off.
  1. Open the channel that you’d like to manage permissions for.
  2. Tap the channel name in the channel header.
  3. Tap Organisations, then select the team that you'd like to upgrade or downgrade.
  4. Tap Manage permissions.
  5. Tap the toggle next to Let them invite their teammates on or off.

Tip: On the Business+ and Enterprise subscriptions, those with permission to send invitations who also have channel management permissions can use the channel management tools to upgrade or downgrade external people.

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