GuideSlack for IT and security: Five ways to streamline requests and incidentsThis how-to guide helps IT and security teams to use Slack to spend more time innovating and less time putting out fires
GuideSlack for internal communications: seven ways to improve company-wide communicationThis guide on using Slack for internal communications gives tips and examples of how all users at a company can send and receive mass communications
GuideSlack for customer service: Adoption guideImprove service productivity by using Slack for case management, agent onboarding, collaboration, automation and white-glove service
E-bookThe Slack handbook for exceptional customer serviceLearn how to unlock your service productivity potential with Slack
GuideSlack for sales: 4 ways to close deals quickerThis how-to guide helps Sales teams use Slack to minimise time spent on administrative tasks and maximise time spent on deals
GuideSlack for financial services in APAC playbookHow to improve operational efficiency, ensure data security and facilitate innovation at your financial services organisation
Guide5 easy ways to drive productivity in a new era of workResearch shows 22% of knowledge workers think workplace chaos is blocking their productivity
GuideThe State of Work 2023: Engineering trendsA global survey reveals the greatest productivity challenges and opportunities facing engineering teams today
GuideThe State of Work 2023: IT trendsA global survey of over 2,000 IT desk workers, managers and executives reveals the greatest challenges and opportunities facing IT teams today
GuideThe State of Work 2023: customer support trendsA global survey of over 1,000 support desk workers, managers and executives reveals the greatest challenges and opportunities facing support teams
GuideThe State of Work 2023: Sales trendsA global survey of over 2,000 sales desk workers, managers and executives reveals the greatest challenges and opportunities facing sales teams today
ReportThe future is flexible, UK retailers’ path to agility and growthSlack partnered with Economist Impact to survey the UK’s retail sector regarding business agility and flexibility
