Find and start conversations

It can be difficult to stay up to date and reach the right people when your email inbox is a jumble of conversations and reply-all threads.

In this tutorial, you’ll learn how to use Slack to:
  • Find and access conversations
  • Start a conversation

 

 

Find and access conversations

In Slack, conversations happen in channels and direct messages (DMs). Channels are spaces where you can work with your co-workers on specific topics. DMs work well for one-off conversations that don't require an entire channel to weigh in.

Channels

DMs

Conversations in channels are transparent and accessible to people in your company. If you want to stay up to date with a specific team, you can find and join their channel and scroll up to see past messages. View all channels you can join by clicking More, then hover over your workspace and select Channels
DMs are for smaller conversations outside of channels, like if you wanted to ask a teammate to reschedule a 1:1 meeting. View to see all your direct messages in Slack

Did you know? You can also work with people outside of your company in channels and DMs. To learn more, visit our guide to Slack Connect.

 

Start a conversation

Start a conversation with the right people by sending a message or starting a huddle in a channel or a DM.

Send a message

Start a huddle

Say that you have a question about a project. Send a message to the dedicated project channel to get an answer from the right people. If your question is only for a specific teammate, you can send them a DM. Example of sending a message in a Slack conversation

Try it: Open a channel and click the message field to type a message. Press Enter or click the  paper plane icon to add your message to the conversation.

Sometimes it’s easier to talk things through, whether you’re brainstorming or just catching up. Open a channel or DM and click the  headphones icon in the conversation header to start a huddle. You can even share your screen.12_Huddles_GIF.gif