Next Previous actions,activity,access logs,accessibility,add,add an app,add members,add to Slack,administrators,all passwords,analytics,Android,announcement,announcements,App Directory,app icon,Apple Watch,approving apps,archive,Asana,Atlassian,automation apps,badge,payment details,billing,Bitbucket,bot user,box,browse,calls,Calls !pobeta!pc,cancel,changes,channels,channel instantly,channel management,channel notification,channel suggestions,claim domains,close,company culture,compliance exports,compose,computers,conversations,convert,connect,connected accounts,connection,connecting,copy messages,create,customisation,customise,custom SAML,custom,customer support teams,data exports,data security,deactivate,default channels,delete,deletion,deploy Slack,desktop,direct messages,directory,disable,discover and join,Discovery API,display name,DMs,do not disturb,domain,domains,downgrade,Dropbox,duplicate accounts,edit,editing,education,email address,email,emoji,emoticons,Enterprise Grid,enterprise mobility management,executives,export,failed payments,fair billing,FAQs,finding,format,formatting,framework for apps,free trials,general,getting started,GIPHY,GitHub integration,GitHub organisation,GitHub,glossary,Google Apps,Google Calendar,Google Drive,guests,highlights,HipChat,human resources,IFTTT,import,incoming webhooks,integrations,iOS,invite,IT teams,Jira,join,keep up,keyboard layout,keyboard shortcuts,Keychain Access,keyword notifications,language,languages,leave,link previews,loading,limits,links,Linux,Mac,manage a workspace,manage apps,manage members,marketing,mention,merge,message actions,messages are displayed,message display,Microsoft products,mobile,mobile push,move channels,moving workspaces,multiple,mute,name,names,noise,not-for-profit organisation,notify,OneDrive,onboard,owners,password,payment,payments,permissions,phones,pin,subscription,subscriptions,Plus subscription,polls,primary ownership,privacy policies,prioritise tasks,private,private channel,private notes and files,project management,public channel,purpose,Quick Switcher,quote,reactivate,read,recruitment,referrer information,reminder,remove,rename,retention,request a new workspace,role,roles,RSS,sales,Salesforce,SAML,SCIM,SCIM provisioning,screen reader,search,send,session duration,share messages,share,shared channel,shared channels,sidebar,sign in,sign out,sign-up mode,single sign-on,Slack Day,Slack for Teams,Slack notifications,save notes and files,service level agreements,ServiceNow,sign up,Slack status,Slackbot,slash commands,snippet,snooze,software developers,star,statistics,Stride,sync,tablets,tax,threads,time zone,tips,to-do lists,topic,triage channels,terms of service,Trello,troubleshoot,trouble receiving,tour,Twitter,two-factor authentication,unread messages,updates,upgrade,upload,username,user groups,URL,holiday,vendor and remittance,video,voice call,voice,what is,what’s important,whitelisting,Windows Phone,Windows,working in,workspace apps,workspace creation requests,workspace discovery,workspace settings,Wunderlist,your actions,Zapier,zoomfeatures,#general,file storage,posts,dark mode,theme,Workflow Builder,voice,video,screen sharing,workflows,Outlook Calendar,invited members,transfer ownership,whitelist,enterprise key management,transport layer security,strong customer authentication,CSV,text file,working hours, Search for “[term]” See [n]+ more results → Trouble receiving emails from Slack
Not receiving emails from Slack? We’re here to help! We’ve gathered some tips to help you find
invitations to join workspaces and email notifications.
Check your email settings
Troubleshoot specific emails
Ask the sender to confirm that they sent your invitation to the correct email address. They can always send you a new invitation if necessary.
Tip: Are you a workspace owner or admin? You can see pending invitations at my.slack.com/admin/invites. Click Invite new members to send a new invitation to the correct email address.
Direct message and @mention notifications
You'll only get
email notifications when you're not active on the desktop app or browser. They're bundled and sent once every 15 minutes or hour to prevent overloading your inbox.
Weekly update email
Slack sends an update email each week to workspace owners and admins. If you’re not getting your update email, it might be for one of these reasons:
Your workspace has fewer than 4 members
Members have sent fewer than 100 messages in a given week
Still having trouble?
Get in touch! We’re happy to help you troubleshoot. 🎯