Change your email address

The email address you use to join or create a Slack workspace is where we’ll send password resets and other important messages, so you’ll want to keep it up to date. Keep reading to learn how to change your email address at any time.

Update your email address

Desktop

Mobile

  1. From your desktop, click your workspace name in the top left.
  2. Select Profile & account.
  3. Below your name, click the  More actions icon, then Account settings.
  4. Under Email Address, click Expand.
  5. Enter your current password and new email address. Double-check that you've spelled the email address correctly.
  6. Click Update Email.
  7. We’ll send a confirmation email to your new email address. Check the inbox of your new email address for a message from Slack with the subject Confirm your new email address.
  8. Open the email and click Confirm your email address.

Currently, changing your email address on mobile can only be done by signing in to Slack from your phone’s browser.

  1. Open your mobile web browser and go to my.slack.com/account/settings
  2. By Email Address, tap Expand.
  3. Enter your current password and new email address. Double-check that you've spelled the email address correctly.
  4. Tap Update Email.
  5. We’ll send a confirmation email to your new email address. Check the inbox of your new email address for a message from Slack with the subject Confirm your new email address.
  6. Open the email and tap Confirm your email address.

 

The confirmation link will take you back to your Account page in Slack. From here, you’ll see your new, confirmed email address in the Email Address section to save it. If you're not signed in to Slack when you click Confirm your email address, use your old email address to sign in to save the change.

Note: If your Workspace Owner has enabled single sign-on, your ability to edit personal information, including email addresses, may be restricted.


Update your email on multiple workspaces

You can use the same email address to join or create multiple workspaces, but your account for each workspace is separate. To change your email address for another Slack workspace, sign in and repeat the same steps above.

Missing confirmation emails

We’ll send you a confirmation email shortly after you update your email address. If you didn’t receive the email, try the following:

  • Check your spam or junk folder, and any filters in your inbox.
  • Open your email settings and check for typos in the email address. If the address is incorrect, you can change it by following the steps above.

Still having trouble? Use the Contact us button in the top-right to send us a note.

Tip: Your email address may be visible in your profile depending on your workspace settings. If it is, other members can search for you with that email address.