1. Slack Help Centre
  2. Workspace administration
  3. Workspace settings & permissions
    4. Manage Slack AI settings

Manage Slack AI settings

Who can use this feature?

Slack AI is a paid add-on that allows members of your organisation to summarise conversations, get answers to questions and more using a set of generative AI tools built directly into Slack. When you purchase Slack AI, your members can use all the features immediately – but you can limit access by adjusting settings and permissions.

Don’t have Slack AI yet? Purchase it for your organisation or contact our Sales team to learn more.

We take our commitment to protecting customer data seriously. Learn how we built Slack to be secure and private.


Manage access to Slack AI

  1. From your desktop, click your workspace name in the sidebar.
  2. Hover over Tools & settings, then select Workspace settings.
  3. Click the Permissions tab.
  4. Next to Slack AI, click Expand.
  5. Tick or untick the box next to Allow access to Slack AI within your organisation, then click Save.
  1. From your desktop, click your organisation name in the sidebar.
  2. Hover over Tools & settings, then select Organisation settings.
  3. Click   Settings in the left-hand column, then select Organisation settings.
  4. Next to Slack AI, click on Edit.
  5. Tick or untick the box next to Allow access to Slack AI within your organisation, then click Save.


Manage access to Slack AI features

Owners and admins can also manage access to the following Slack AI features:

  • Send feedback to Slack
    When your members use Slack AI, they can rate responses in order to improve the experience. You can choose to limit your members’ ability to provide detailed feedback (but please note that it’s not possible to restrict sharing basic feedback).
  • Recap
    Enable or disable daily recaps, automated summaries of channels that your members choose.
  • Files in search answers
    By default, AI search answers will reference most types of files (e.g. canvases, lists, PDFs and more) shared in Slack. If you like, adjust what kinds of files are cited as sources in AI answers.
  • Huddle notes
    Restrict access to Slack AI huddle notes.
  • Translations
    Decide if people can automatically translate messages in Slack.
  • File summaries
    Slack AI will summarise certain files uploaded to Slack by default, but you can disable this functionality.
  • Workflow Builder
    Choose whether your members can use Slack AI to create workflows.

Tip: If you're on Enterprise Grid, enable enterprise search so that your members can find information and content from other sources (like Google Drive, GitHub and more) directly in Slack. 


Manage settings

  1. From your desktop, click your workspace name in the sidebar.
  2. Hover over Tools & settings, then select Workspace settings.
  3. Click the Permissions tab.
  4. Next to Slack AI, click Expand.
  5. Tick or untick the box next to the setting that you’d like to manage. For files in search answers, choose which files you want included in Slack AI answers.
  6. Click on Save.
  1. From your desktop, click your organisation name in the sidebar.
  2. Hover over Tools & settings, then select Organisation settings.
  3. Click   Settings in the left-hand column, then select Organisation settings.
  4. Next to Slack AI, click on Edit.
  5. Tick or untick the box next to the setting that you’d like to manage. For files in search answers, choose which files you want included in Slack AI answers.
  6. Click on Save.


Manage Slack AI purchase requests

If you're on the Pro or Business+ subscription but are not using Slack AI, your members may be able to request it. Workspace owners can turn this option off by following the steps below: 

  1. From your desktop, click your workspace name in the sidebar.
  2. Hover over Tools & settings, then select Billing.
  3. Click on the Settings tab.
  4. Below Purchasing & free trials, untick the box next to Allow anyone to request trials or purchases.
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