Collaboration

Imagining the future of work with Slack’s VP of people

On the Workday Podcast, Dawn Sharifan shares practical tips to keep organizational culture strong in the time of Covid-19

By the team at SlackJuly 10th, 2020Illustration by Chris Gash

What comes next? That’s the question the global workforce is wondering as we enter the summer months, a time when folks normally book vacation time and teams plan off-sites and company outings. In this state of prolonged remote work, how can organizations meet their employees’ needs and keep teams engaged?

“We’ve leapt forward five to 10 years,” says Dawn Sharifan, vice president of people at Slack. “There’s no going back to what was; there is only the future and the new normal. And we have this unique opportunity to define that future.”

Sharifan joined the Workday Podcast for a two-part discussion on keeping a remote workforce engaged—during the current crisis and in the future. In her conversation with Workday’s Jeremiah Barba, Sharifan outlined three steps to building and sustaining a strong organizational culture:

Identify and articulate your organization’s cultural values. You can start by filling out this statement:

  1. “Our culture is X, culturally, we do Y.”
  2. Repeat your organization’s culture loudly and often. Weave it into your communications, your celebrations and your accomplishments.
  3. Enforce your organizational culture. Allowing people to act in ways that contradict your culture creates confusion and breaks trust. And while everyone is distanced, trust is the most valuable commodity.

Take a listen to both podcasts on SoundCloud and Apple Podcast:

Engaging at a Distance: Remote Workforce Management in a Crisis

The New World of Work: Looking to the Future

Here are a few clips from the highlight reel, edited for clarity.

  • “The first thing companies can do is really listen to their employees’ needs during this time. Have clarity on what adaptation or challenge you’re actually trying to solve. You probably don’t need every new technology tool out there all at once. Secondly, have a plan on how you will use the tool.” —Dawn Sharifan
  • “At Slack, we encourage folks to spend time thinking through how to name your channels as a company, so it’s easy to navigate, or how to set your status so your colleagues know when you’re teaching your kids that new math, or going for that afternoon run, and expect a response when you’re done.” —Dawn Sharifan
  • “I think we need to be clear in our expectations of ourselves and others, including the boundaries we’re setting up, so we don’t end up being online for 12 hours a day. We need our managers and our leadership to be clear on purpose and priorities, so we’re spending our time on the most important things. So the things that I think are really gonna stick are things like flexible work arrangement, distributed work, and an increase in the tools and technology that support that.” —Dawn Sharifan
  • “When I reflect back on … the pace and intensity in which people were working, traveling, socializing, I know that things were out of balance … What if you could take a break in the day to go for a walk, or your kid’s school? I think this just creates an amazing opportunity for spaciousness and balance in our lives that I think leads to more creative thinking and more innovation, greater compassion for ourselves and others, and deeper connection to our communities. And to me, that is good for the bottom line of business.” —Dawn Sharifan

Was this post useful?

0/600

Awesome!

Thanks so much for your feedback!

Got it!

Thanks for your feedback.

Oops! We're having trouble. Please try again later!

Keep reading

News

Slack and Salesforce release new tools to accelerate team performance

How we’re bridging the gap between teams, tools and data so everyone can work together faster to deliver customer-centric solutions

News

The Slack Fund doubles down on investment with the launch of a $100M Fund III

Our investments will push the boundaries of what it means to lead the future of work

News

Slack supercharges customer success with expanded global consulting partner ecosystem

Businesses are transforming work for the digital-first era with the help of Slack’s expert consulting partners

Productivity

Meet the trailblazing women behind our digital HQ

Career advice from Slack and Salesforce leaders building our product, shaping our story and guiding our future