View your Slack analytics dashboard

Use the analytics dashboard to gain insight into how your team uses Slack.  With an array of filters available, you can easily sort and find the information you're looking for (e.g. total messages sent over the last 30 days, where conversations are happening).


Analytics overview 

The analytics dashboard contains all the information you need to understand how your workspace is being used.

  • See where people send the most messages and files (e.g. public/private channels vs. direct messages).
  • Organise public channels by metrics like name, total members or messages sent.
  • See the total members on your workspace and the number of messages they’ve sent.


Active members

Weekly active members refer to the number of members (excluding bots) who posted at least one message in the last 7 days.

Daily active members refer to the number of members (excluding bots) with at least one cursor mark move in a public channel in the last day.


Messages and files

Only messages or files sent by members in channels or direct messages are counted. Bot messages, like the ones from Slackbot or a third-party app, aren’t included in analytics.

Remember: workspace analytics are updated once a day. It’s not possible to manually update them.


View your analytics page

Free, Standard and Plus subscriptions

Slack Enterprise Grid

Note: analytics are limited on the Free subscription. Upgrading your subscription will unlock other metrics (and features)!

All members (except guests) can view workspace analytics.

  1. From your desktop, click your workspace name in the top left.
  2. Select Analytics from the menu. 
  3. Next to the Overview tab, click Channels or Members.
  4. Click Edit Columns to customise your table and pick which columns to show.

 

Click Export CSV to review the data outside of Slack if you like. 

Org Owners and Admins can find their org’s analytics in the Admin Dashboard. You can filter by workspace, channels or members:

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration from the menu and click Organisation settings.
  3. Visit the  Analytics page of the Admin dashboard.
  4. Click on the Workspaces, Channels, or Members section for detailed insights.
  5. Click Edit Columns to customise your table and pick which columns to show.

 

Click Export CSV to review the data outside of Slack if you like.

Remember: member and message counts vary when looking at org-level vs. workspace-level.


Manage who can view analytics

Free, Standard and Plus subscriptions

Slack Enterprise Grid

All members have access to analytics by default. Workspace owners can limit access to owners and admins from their workspace settings:

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration from the menu, then Workspace settings
  3. Under Permissions, expand Analytics.
  4. Select who will be allowed to access Analytics.
  5. Click Save to finish.

Only Org Owners and Admins can view analytics and usage at the org level.

Tip: some people post a lot of little messages. Others try to get it all in one. This data is best used for understanding your whole team’s use of Slack, not evaluating an individual’s performance.

Who can use this feature?
  • All members except guests (by default)
  • Free, Standard, Plus and Enterprise Grid subscriptions