E-bookThe modern incident response, the Slack wayStrategies to help IT teams use Slack channels to triage issues faster and deliver better customer support
GuideImprove service reliability with SlackHow to use Slack to discover incidents in record time, solve issues faster and capture incident data in one place
GuideReimagine your service operations with Slack ConnectDeliver faster and more personalised support to top-tier customers in Slack channels
GuideGetting started with Slack ConnectSpeed up communication and work more securely with external partners, vendors and people outside your company
GuideTop five tips for getting started in SlackGet started in Slack with confidence using these quick tips for communicating and working in Slack channels
ReportIDC: How Slack adds value for every department in your organisationIn this study, IDC measures the value of Slack across marketing, sales, HR, customer support and engineering.
