Guest accounts and shared channels
These are great for working with someone who feels like a member of your organisation but needs only limited access to Slack.
It’s important to note that guest accounts:
- Are available for paid workspaces. Guests can belong to a single channel or multiple channels.
- Can be invited to your workspace just like normal members via the invitations page.
- Have icons next to their profile photos: a triangle for single-channel guests and a square for multi-channel guests.
Two separate organisations can work together in Slack, each from within their own Slack workspace.
The benefits of shared channels include:
- Working with external parties is as straightforward and fluid as working with your own colleagues.
- Both teams have a common place to collaborate, bring in the right people on an as-needed basis and build a collective repository of knowledge that anyone on either team can add to and reference.
- Both teams can send messages, share files and access the channel history.
- Any member of the shared channel can also direct-message (DM) any other member in the channel, even if they’re from the other team.
Should I create a guest account or use a shared channel?
If you’re working with…
- An individual – Then use a guest account
- A team – Then use a shared channel
More and more organisations are moving towards shared channels for the additional control and flexibility they provide – especially when collaborating with two or more people at another company.
Guests vs. shared channels comparison
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