Manage email display

Who can use this feature?
  • Org Owners/Admins and Workspace Owners/Admins
  • Free, Standard, Plus and Enterprise Grid subscriptions

By default, members' email addresses display in their Slack profiles. Owners and Admins of a workspace or an org can change this setting to hide email addresses. When email addresses are displayed, you can search for teammates by their emails.


Display or hide email addresses

Free, Standard and Plus subscriptions

Enterprise Grid subscription

Workspace Owners and Admins can select an email display setting:

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration, then Workspace settings from the menu.
  3. When the browser window opens, locate Email Display, and click Expand.
  4. Tick or untick the box next to Display email addresses.  
  5. Click Save.

Note: adding an org-level policy for Email Display will change the settings on every workspace in the org and it can't be overridden.

Org level

Org Owners and Admins can set an email display policy for all workspaces in the org:

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration, then Organisation settings from the menu.
  3. Choose Settings, then Organisation policies.
  4. Next to Email Display, click Add Policy.
  5. From the drop-down menu, select Display email addresses or Hide email addresses.
  6. Click Save policy.
  7. Select Create Policy.

 

To edit this policy, click the  pencil icon. To remove it, click the  bin icon.

Workspace level

If an org-level policy has not been set, Workspace Owners and Admins can select an email display setting:

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration, then Workspace settings from the menu.
  3. When the browser window opens, locate Email Display, and click Expand.
  4. Tick or untick the box next to Display email addresses.  
  5. Click Save.

Note: if members don’t set a username, the prefix of their email address will be visible as their display name.