Manage email display

Who can use this feature?
  • Workspace owners/admins and org owners/admins
  • Free, Standard, Plus and Enterprise Grid subscriptions

By default, members’ email addresses are displayed in their Slack profiles, which are visible to their organisation and any organisations that they're sharing channels with. If they like, owners and admins can adjust this setting to display email addresses only to members of their organisation, or to no one at all.

Tip: When email addresses are displayed, you can search for people that you work with by their emails in Slack.

Display or hide email addresses

Free, Standard and Plus subscriptions

Enterprise Grid subscription

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click on Workspace settings.
  3. Scroll down to Email display, then click Expand.
  4. Tick the box next to your preferred setting.
  5. Click Save.

Org level

Org owners and org admins can set an email display policy for every workspace in their org:

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Organisation settings.
  3. Choose  Settings from the left column, then select Organisation policies.
  4. Next to Email display, click Add policy.
  5. Select an option from the drop-down menu.
  6. Click Save policy, then select Create policy to confirm.

Workspace level

If an org policy hasn't been set, workspace owners and workspace admins can adjust the email display settings for their workspace(s):

  1. From your desktop, click on your workspace name in the top left.
  2. Select Settings & administration from the menu, then click on Workspace settings.
  3. Scroll down to Email display, then click Expand
  4. Tick the box next to your preferred setting.
  5. Click Save.

Note: If members don’t set a username, the prefix of their email address will be visible as their display name.