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Engage and retain agents with Slack
Slack is where agents have everything they need to provide best-in-class service, from people and tools, to education and training.
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Slack is where agents have everything they need to provide best-in-class service, from people and tools, to education and training.
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Work flows faster in Slack. Agents get all the real-time help and data they need, without leaving their ticketing tool.
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Slack unlocks direct access to both your clients and the voice of their customers, making it easier than ever to be a strategic partner.
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Customer Service teams can work directly—and securely—with partners in Slack so they can deliver a better customer experience faster.
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Instead of sifting through multiple tickets, apps, emails and phone calls, Slack is a central place to manage SLAs in real time.
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Slack brings together teams, dev tools and code changes all in one place.
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Slack is where agile teams build and launch products faster.
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Out of the box, Slack can help you speed up code review cycles.
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Learn how to reduce your cycle development time in Slack.
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Speed up software deployment by unifying all your devops tools in Slack.
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With Slack, you can resolve incidents faster with automated incident response, interruption-free troubleshooting, and streamlined incident review.
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Rally teams in Slack channels to build better, resolve issues quicker and bring efficiency to every stage of the development lifecycle.