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Engage and retain agents with Slack
Slack is where agents have everything they need to provide best-in-class service, from people and tools, to education and training.
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Run your operations more efficiently with Slack
Work flows faster in Slack. Agents get all the real-time help and data they need, without leaving their ticketing tool.
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Win and retain business with Slack
Slack unlocks direct access to both your clients and the voice of their customers, making it easier than ever to be a strategic partner.
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Work faster with service partners in Slack
Customer Service teams can work directly—and securely—with partners in Slack so they can deliver a better customer experience faster.
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Manage SLAs in real-time with Slack
Instead of sifting through multiple tickets, apps, emails and phone calls, Slack is a central place to manage SLAs in real time.
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Slack for Engineering Overview
Slack brings together teams, dev tools and code changes all in one place.
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Slack for Product Planning
Slack is where agile teams build and launch products faster.
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Slack for Code Reviews
Out of the box, Slack can help you speed up code review cycles.
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Slack for CI/CD Pipelines
Learn how to reduce your cycle development time in Slack.
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Slack for Deploys
Speed up software deployment by unifying all your devops tools in Slack.
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Slack for Incident Management
With Slack, you can resolve incidents faster with automated incident response, interruption-free troubleshooting, and streamlined incident review.
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Increase speed to market with Slack
Rally teams in Slack channels to build better, resolve issues quicker and bring efficiency to every stage of the development lifecycle.