Stylized representation of shared channels between companies
Training

Shared channels: A better way to work with people outside your company

Improve the way you work with partners, vendors and clients by collaborating right in Slack.

Why use shared channels?

Break out of the inbox and change the way you work with other organizations. Companies have found that the speed and efficiency of communicating in shared channels makes them more impactful and builds stronger relationships.

  • 4x

    Faster deal cycles for a sales teams working with clients

  • 50%

    Reduction in weekly meetings for a technical team working with third party contractors

  • 2x

    Decreased turnaround time for creative reviews and approvals for a marketing team and creative agency.

Shared channels look and feel like normal channels, but have people from two different companies inside. Everyone can discuss work, share files, and create results in a shared space.

 

Thousands of companies already connect and collaborate in shared channels

We hear back from our customers that we’re like an extension of their team, and part of that feeling definitely comes from the fact that we use Slack.

How to create a shared channel

1. Create the channel

Click the + button next to Channels in your sidebar. Name the channel, click Create, and follow the prompt to share the channel outside of your workspace.

2. Share the link

From there, copy the link provided and send it to your external partner.

3. Wait for your partner to accept

Pour yourself a cup of tea. Once your partner clicks the link, they’ll be taken back to Slack where they can accept the invite and set up the shared channel.

4. Get admin approval

Depending on your settings, the invitation will be sent to an admin on both teams for approval. Admins can manage shared channels invitations by clicking on their workspace name > Administration > Manage shared channels.

Get started

Join the network of global companies collaborating in shared channels.

Footnotes

  1. Claims and figures based on specific teams using shared channels at their companies. Results may vary at your organization.

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