Change management
Salesforce Customer Service Teams Exceed Expectations with Slack
Slack energizes enterprise service agents with faster collaboration, knowledge sharing and more.
Swap email for Slack: How to save employees 11 hours a week
We surveyed 8,000 small-business workers in the U.S. and U.K. to see what alternatives they’d prefer when it comes to workplace communication
Hustle and grow: Four productivity tips for small businesses
Three small business-owners discuss their top productivity tips for how to make the most of every minute
The Surprising Tool That’s Transforming IT at Salesforce
Discover how Slack clips help teams save time and increase engagement companywide.
The State of Work in 2023
A new global survey highlights the many obstacles to productivity facing desk workers today—and the new, better ways leaders can support them
Consulting partners enhance the power of Slack and Salesforce Customer 360
Drive productivity and increase efficiency with help from our certified experts, like IBM Consulting
Essential tools to support your digital transformation
Choose the right tools to make your business more efficient and profitable, now and in the future
Does this need to be a meeting? The new rules of engagement for collaboration
How to decide when it’s best to use synchronous vs. asynchronous collaboration styles
Embrace productivity and schedule flexibility with async collaboration
Three steps to pilot asynchronous collaboration strategies