Tips and tricks
Get better at Slack
Boost teamwork in the hybrid workplace with Slack
In a digital-first work world, team engagement has never been more important; here are 3 ways to forge deeper teamwork in Slack
Channeling change: How to use Slack to maintain your team’s human connections
With our flexible and distributed work future, human connection needs to be woven throughout our digital headquarters
Reinvent work with a new digital sales floor
In our guide, discover how sales teams can grow revenue and maximize customer retention in the new digital-first world of work
How service teams are reinventing the customer experience
With our new guide, learn how companies are changing tools and tactics to better serve customers in the digital-first world of work
Neatly organize your work life with custom sidebar sections in Slack
Focus on the conversations that matter most by tailoring your sidebar to fit your needs
That escalated quickly: How we get complex customer support issues into expert hands
An inside look at our customer support workflows, which have reduced escalations to our technical teams by 60%
How to get started with Slack Connect
Cut response times, loop in anyone you need, and finish projects faster by working with external partners in Slack
Etsy and Snowflake ditch the inbox and use Slack Connect to work with partners
Admins from the online retailer and the cloud data platform share the inside scoop on how they championed Slack usage across their companies
Slack Essentials: Organize your work and conversations
A guide to the spaces inside of your Slack workspace and how to create channels that foster collaboration