Tips and tricks

Get better at Slack

Collaboration

Boost teamwork in the hybrid workplace with Slack

In a digital-first work world, team engagement has never been more important; here are 3 ways to forge deeper teamwork in Slack

Collaboration

Channeling change: How to use Slack to maintain your team’s human connections

With our flexible and distributed work future, human connection needs to be woven throughout our digital headquarters

Transformation

Reinvent work with a new digital sales floor

In our guide, discover how sales teams can grow revenue and maximize customer retention in the new digital-first world of work

Transformation

How service teams are reinventing the customer experience

With our new guide, learn how companies are changing tools and tactics to better serve customers in the digital-first world of work

Productivity

Neatly organize your work life with custom sidebar sections in Slack

Focus on the conversations that matter most by tailoring your sidebar to fit your needs

Collaboration

That escalated quickly: How we get complex customer support issues into expert hands

An inside look at our customer support workflows, which have reduced escalations to our technical teams by 60%

Collaboration

How to get started with Slack Connect

Cut response times, loop in anyone you need, and finish projects faster by working with external partners in Slack

Collaboration

Etsy and Snowflake ditch the inbox and use Slack Connect to work with partners

Admins from the online retailer and the cloud data platform share the inside scoop on how they championed Slack usage across their companies

Collaboration

Slack Essentials: Organize your work and conversations

A guide to the spaces inside of your Slack workspace and how to create channels that foster collaboration