Workflow automation
Capture competitive intelligence in a flash with automations
How Salesforce harnesses the power of Slack and MuleSoft Composer to uncover deal details, recoup productive time and boost win rates
Accelerating customer growth and retention for Slack partners
Learn how platform features announced at Frontiers help developers reach and engage more people
Level up your productivity with the new Slack platform
Now anyone can customize the way work gets done across teams, partners, customers and tools in Slack
Automating your help desk with Slack and Moveworks
Learn how top companies are using this powerful duo to instantly resolve issues and move work forward faster
Salesforce’s support team resolves cases 26% faster with Slack
The enterprise company relies on channels and workflows for swarming cases, resolving customer issues faster than ever
Better collaboration, fewer meetings: how to keep teams aligned with Slack
Take advantage of powerful features to help everyone share updates and stay informed
At BlueCat Networks, data and automations drive sales productivity
The cloud networking provider’s sales operations team swiftly resolves internal requests with Slack and Halp so reps can maximize their time
Take control of your time with these simple Slack tips
Accomplish a little more each day by customizing Slack to reflect your own way of working
That escalated quickly: How we get complex customer support issues into expert hands
An inside look at our customer support workflows, which have reduced escalations to our technical teams by 60%