Manage settings and permissions for Slack Connect direct messages

Slack Connect lets you work with people from other companies in direct messages (DMs). If they'd like, owners and admins can adjust the following settings and permissions for Slack Connect DMs: 

Note: These settings and permissions won't impact members' ability to send DMs to people they're already working with in channels.


Enable or disable Slack Connect DMs

Free, Pro, and Business+ plans

Enterprise Grid plan

By default, members can start DMs with people from other companies. Workspace Owners and Workspace Admins can enable or disable this option:

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Workspace settings.
  3. Click the Permissions tab.
  4. Next to Slack Connect for direct messages, click Expand.
  5. Check or uncheck the box next to Enable Slack Connect for direct messages.
  6. Click Save.

By default, members can start DMs with people from other companies. Org Owners and Org Admins can enable or disable this option:

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Organization settings.
  3.  Click  Slack Connect in the left sidebar, then select Settings.
  4. Next to Direct messages, click Edit.
  5. Check or uncheck the box next to Enable.
  6. Click Save Setting.


Choose who can send and accept DM invitations

Free, Pro, and Business+ plans

Enterprise Grid plan

By default, members can send and accept invitations to DMs with people from other companies. Workspace Owners and Workspace Admins can change who has this permission:

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Workspace settings.
  3. Click the Permissions tab.
  4. Next to Slack Connect for direct messages, click Expand.
  5. Below Who can send and accept DM invitations?, select an option.
  6. Click Save.

By default, members can send and accept invitations to DMs with people from other companies. Org Owners and Org Admins can change who has this permission:

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Organization settings.
  3. Click  Slack Connect in the left sidebar, then select Settings.
  4. Next to Direct messages, click Edit.
  5. Below Who can send and accept invitations to direct message people outside your organization?, select an option.
  6. Click Save Setting.


Allow or restrict DM invitations from unverified organizations

If you're using a paid plan and Slack has verified your organization, owners and admins can choose to restrict or allow DM invitations from unverified organizations.

Pro and Business+ plans

Enterprise Grid plan

By default, members can accept DM invitations from any organization. Workspace Owners and Workspace Admins can restrict this permission if they'd like, and only allow members to accept invitations from verified organizations.

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Workspace settings.
  3. Click the Permissions tab.
  4. Next to Slack Connect for direct messages, click Expand.
  5. Below Allow direct message invitations from unverified organizations, check or uncheck the box next to Enable for Slack Connect.
  6. Click Save.
By default, members can only accept DM invitations from verified organizations. Org Owners and Org Admins can change this permission if they'd like, and allow members to accept invitations from any organization.
  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Organization settings.
  3.  Click  Slack Connect in the left sidebar, then select Settings.
  4. Next to Direct messages, click Edit.
  5. Below Allow members to accept DM invitations from unverified organizations, check or uncheck the box next to Enable.
  6. Click Save Setting.

Note: Keep in mind that adjusting this permission won't impact members' ability to send DM invitations to unverified organizations.

Who can use this feature?
  • Workspace Owners/Admins (Free, Pro, and Business+), Org Owners/Admins (Enterprise Grid)
  • Available on all plans