Use Slack Connect to start a DM with someone at another company

You can use Slack Connect to start a direct message (DM) with someone at another company. To start a DM conversation, an invitation must be sent and accepted. Bear in mind that you or the person that you invite can end a conversation at any time.

Note: Owners and admins can restrict Slack Connect permissions. If you’re unable to send or accept an invitation, find an owner or admin and ask for help.


Send an invitation

Desktop

Mobile

  1. Click  Slack Connect at the top of your sidebar. If you don’t see this option, click on  More to find it.
  2. Click on Start a DM.
  3. Enter the email address for the person that you’d like to invite.
  4. Click Send invitation.
  1. From the  Home tab, tap the  compose button at the bottom of your screen.
  2. Select  DM someone from another company from the menu.
  3. Tap Share to send an invitation.

Tip: If you’re already working in channels with people outside your company, you can DM them without sending an invitation.


Accept an invitation

Desktop

Mobile

  1. Click  Slack Connect at the top of your sidebar. If you don’t see this option, click on  More to find it.
  2. Click on Accept next to the invitation.
  3. Review the invitation details to make sure that you recognise the sender’s email address and other info. When you’re ready, click on Accept invitation.
  1. Open the invitation and tap View invitation.
  2. Choose the Slack account that you’d like to use for this DM. If you don’t see your preferred account, tap Sign in to another account.
  3. Tap Start conversation.


Block an invitation

If you receive a DM invitation that you don't want to accept, you can ignore it. But if there's someone you don't want to hear from, you can block them from sending you future Slack Connect invitations from any Slack account associated with their email address.

Desktop

Mobile

  1. Click  Slack Connect at the top of your sidebar. If you don’t see this option, click on  More to find it.
  2. Next to the invitation, click Ignore.
  3. Click on Block invitations from this person, then click Block invitations to confirm.
  1. Open the invitation in your email inbox.
  2. Below the invitation details, tap Block all invitations.
  3. Tap Block All Invitations.

Note: Owners and admins can restrict Slack Connect invitations your organisation receives. Reach out to an owner or admin for additional help.

View blocked invitations

You can view the people you've blocked from sending you Slack Connect invitations. To unblock any invitations listed, contact us.

  1. From your desktop, click on your profile picture in the top right.
  2. Select Preferences from the menu.
  3. Select Privacy and visibility.
  4. Below Invitations you’ve blocked, view a list of email addresses for people you've stopped from sending you Slack Connect invitations. 

Note: It’s against Slack’s acceptable use policy to send unsolicited communications, promotions, advertisements or spam.

Who can use this feature?