An introduction to Slackbot

Slackbot is always willing to help, whether it's through a direct message (DM) or in a channel with your teammates. Here are some ways that you might use Slackbot:

  • Find answers to your questions about Slack
  • Add customised automatic responses
  • Access personal reminders and tasks

Note: it's not possible to turn off all notifications from Slackbot. If you're having trouble with too many messages or customised responses, get in touch with an owner or admin for help.


Ask questions about Slack

If you’re not sure how to do something in Slack, such as change your display name or share a channel, you can ask Slackbot a question, or type in a keyword or two. If Slackbot doesn’t know the answer, it'll direct you to our Help Centre.

Tip: send any notes and files that you want to keep private in your personal DM. Visit Save private notes and files to learn more.


Add customised automatic responses

You and your teammates can add a variety of customised responses to use in channels. When members use your chosen unique words and phrases, Slackbot will respond.  

If an owner or admin has enabled this option, you can add customised responses from the Customise your workspace page.

For example, some workspaces add a customised response to help people to remember the office Wi-Fi password. You can even use emoji or image links – images will expand in-line when Slackbot responds. All your created responses will be labelled as customised response in Slack.


Note: customised Slackbot responses occur in channels and in your personal DM, but not in DMs with other members.


Access personal reminders and tasks

Once you've set a reminder for yourself, Slackbot will be the one to alert you.

To set a reminder, you can use the /remind command – it works anywhere in Slack (even on mobile too!). 

If you see something in Slack that you want to save for later – such as an interesting message, file or conversation, perhaps – click on the  More actions icon, hover over Remind me about this and choose when you want Slackbot to remind you about the message.

💡 Learn more about setting a reminder in Slack.



Who can use this feature?
  • All members and guests can use Slackbot. Workspace owners and workspace admins can choose to limit some features.
  • FreeStandardPlus and Enterprise Grid subscriptions