Send emails to Slack

Note: This feature is being rolled out gradually. We appreciate your patience as we release it to all customers.

Slack can help you keep all of your work communication – including emails – in one place. Create email addresses for channels in your workspace to send emails to those channels whenever you’d like.

What to expect

  • Once an email address has been created for a channel, anyone with the email address can use it to send emails into Slack.
  • Members of workspaces on the free version of Slack can create email addresses for up to three channels. There’s no limit if you’re on a paid subscription.
  • If a channel’s posting permissions have been restricted, only members who can post to the channel will be able to create a channel email address.
  • In channels shared with external organisations, each organisation can create a unique email address for the channel. Any email sent to a shared channel will be visible to all members.

Tip: You can also instal an email add-on for Gmail or Outlook to send individual emails from your inbox into Slack, or configure the Email app to forward emails to channels or direct messages (DMs).


Create an email address for a channel

Follow the steps below to create a unique email address for a channel in your workspace.

  1. From your desktop, open the channel that you'd like to send alerts to.
  2. Click on the  details icon in the top right. 
  3. Click on More
  4. Select Send emails to channel from the menu. Slack will automatically generate an email address for the channel. If you'd like, you can choose to send a message to the channel to let members know that an email address has been created. 
  5. If you'd like to set up an automatic forwarding rule from your email provider or add your channel's email to your address book, click on Copy next to the email address. 


Once an email has been created for a channel, any member of the channel can copy the email address to send emails into Slack.

Note: Workspace owners/admins and org owners/admins on Slack's paid subscriptions can manage members’ ability to create email addresses for channels. If you're on a paid subscription and can’t see the option to create an email address for a channel, contact an owner or admin for help.

Note: If any emails are sent to a channel's email address after the channel is archived, those emails will bounce.


Set up automatic forwarding from your email provider

Once an email address has been created for a channel, you can set up a forwarding rule to start automatically routing emails into Slack:

Tip: If you use an email provider other than Gmail or Outlook, we recommend contacting them for help with setting up automatic forwarding.


Customise email appearance

If you’d like, you can customise the look of emails posted to a channel by adding an image or emoji and custom name so that they’re easy for channel members to recognise.

  1. From your desktop, open a channel with an email address.
  2. Click on the  details icon in the top right. 
  3. Click on More
  4. Select Send emails to channel from the menu. 
  5. Click Customise email appearance
  6. Below Email icon, open the drop-down menu to upload an image or choose an emoji that will be displayed alongside your emails when they post to Slack.
  7. Below Email name, enter a label for your emails. 
  8. Click onSave changes.

Untitled.png


Revoke a channel's email address

Anyone with permission to create email addresses for channels can revoke the email address for any channel they belong to by following the steps below:

  1. From your desktop, open the channel with an email address that you’d like to revoke. 
  2. Click on the  details icon in the top right. 
  3. Click on More
  4. Select Send emails to channel from the menu. 
  5. Click onRevoke email address
  6. Click onRevoke email address to confirm.

When you revoke an email address, a new one will automatically be created for your channel. If you want to continue sending emails to the channel, copy the new email address and update any email forwarding rules that you’ve set up.