Create a user group

A user group is an easy way to get the attention of many members at once.  You can mention a group's unique name — for example, @managers — the same way you @mention another member of your workspace. 

What to expect

  • When you mention a user group, everyone in that group will be notified.
  • User groups can be used to automatically add group members to channels: simply add a list of default channels when creating the group or invite the group using the /invite @usergroup slash command.  
  • On the Enterprise Grid plan, user groups are unique to each workspace. Unlike finding members in the directory, user groups aren't accessible in all workspaces within the org. 

Create a user group

On desktop, here’s how to create a user group:

  1. Click the   More items menu in the top right corner.
  2. Select   User Groups from the menu.
  3. Click the   Create a user group icon.
  4. Choose a Name, Handle and Purpose. Select default channels that members of the user group will be invited to automatically.
  5. Click Create group.
  6. Below Send invitations to, choose which members to add to your user group, then click Invite

User group names must be unique. If a name is already being used in Slack (as a channel name or display name), it won’t be available.

Note: Guests don’t have full access to all the channels in your workspace and this means they can’t be added to user groups.


Edit a user group

On desktop, here are the steps to edit a user group: 

  1. Click the   More items menu in the top right.
  2. Select User groups from the menu.
  3. Click Edit user groups.

From there you can choose from the following:

  • Click the  disable icon to disable a user group. On the next page, click Disable this group to confirm.
  • Click the  gear icon to edit a user group's name, handle, purpose or default channels.
  • Click the  member icon to add or remove user group members.
  • Click the  power icon to re-enable a disabled user group. On the next page, click Enable this group to confirm.

Note: Disabling a user group means you can no longer mention the group’s handle, but it does not delete it from your list of groups and all members will remain in the group unless removed. 

Remember: If you can’t see the option to create or edit user groups, an administrator has limited this feature to workspace owners and admins only.


Browse user groups and view members

From desktop, you can find a full list of user groups and view their members:

  1. Click the   More items menu in the top right corner.
  2. Select User groups from the menu.
  3. Select any group to view its members.
Who can use this feature?
  • By default, only Workspace Owners and Admins can create and edit user groups, but they can make this feature available to all members 
  • StandardPlus and Enterprise Grid subscriptions