A user group is a group of members in a workspace who often need to be notified at once. You can mention a group's unique name – for example, @managers – the same way that you @mention another member of your workspace.
What to expect
When you mention a user group, you’ll notify everyone in the group.
You can set up to 100 default channels when creating a user group so that members are added to those channels automatically. You can also add the user group to channels the same way you would add an individual member.
In an Enterprise Grid organisation, user groups are unique to each workspace and can’t be accessed across all workspaces in the org.
Workspace owners and admins can manage user groups permissions for their workspace. If you can’t see the option to create or edit user groups, an admin has limited access to this feature.
From your desktop, click on People & user groups at the top of your left sidebar. If you don't see it, you can find it by clicking on More.
Click on New user group in the top right.
Choose a name and handle for your user group. If you’d like, set a purpose or select default channels that members will be added to.
Click Next.
Under Add members, search for and select the members you want to add.
Once you’ve finished, click Create group.
Keep in mind that user group names must be unique. If a name is already in use as a channel name, display name or another user group's name, it won't be available.
Note:Guests and people you work with in Slack Connect channels and DMs can’t be added to user groups in your organisation, and they will not be able to mention user groups you create.
Edit a user group
Add or remove members
From your desktop, click on People & user groups at the top of your left sidebar. If you don't see it, you can find it by clicking on More.
Select the User groups tab at the top of the screen.
Click on a user group, then select Edit members.
Manage user groups
From your desktop, click on People & user groups at the top of your left sidebar. If you don't see it, you can find it by clicking on More.
Select the User groups tab at the top of the screen.
Click on the user group that you want to manage, then click on the three dots icon.
To update your user group's details (such as the name, handle or default channels), select Edit group details from the menu. Click on Save when you've finished.
To deactivate your user group, select Deactivate group. Then, click on Deactivate to confirm.
Note: When you deactivate a user group, you won’t be able to mention the user group’s handle or view its members. Deactivating a user group does not delete it from your list of groups, and all members will remain in the group unless removed.
Who can use this feature?
By default, only workspace owners/admins can create and edit user groups, but they can make this feature available to all members
