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Standard

For small and medium-sized businesses

$US6.67/mth*
*Per active user, per month, when paying once a year


$US8 per active user when paying monthly

All the context of your organisation’s message history at your fingertips

Timely info and actions in one place with unlimited integrations such as Google Drive, Office 365 and many more

Face-to-face communication with group voice and video calls of up to 15 teammates

Secure collaboration with outside organisations or guests from within Slack

Plus

For larger businesses or those with additional administration needs

$US12.50/mth*
*Per active user, per month, when paying once a year


$US15 per active user when paying monthly

All the goodness of Standard and:

Advanced identity management through SAML-based SSO and real-time Active Directory sync with OneLogin, Okta and Ping

Compliance requirements met with corporate exports for all messages

Around-the-clock teamwork and assistance with 99.99% guaranteed uptime and 24/7 support with a four-hour response time

Enterprise Grid

For extra large businesses or those in regulated industries

$

All the greatness of Plus and:

Peace of mind with enterprise-grade security and compliance, including enterprise key management and HIPAA support

Large scale collaboration and alignment with support for up to 500,000 users

Streamlined administration with centralised controls and customisable policies

Tailored support with a designated account and customer success team

FreeStandardPlusEnterprise Grid
PRODUCTIVITY BASICS
Message history

The more you use Slack, the more useful it becomes. With all of your organisation’s messages available in search, you can find context from past decisions or get new team members up to speed faster.

10k of your team’s most recent messagesUnlimitedUnlimitedUnlimited
Relevant people, channels and files in search results
Integrations with other apps

Get notifications, find information or take action without leaving Slack using integrations with tools you already use every day. Or build your own apps to suit your needs.

10UnlimitedUnlimitedUnlimited
File storage5 GB in total10 GB per team member20 GB per team member1 TB per team member
Workspaces

Like a virtual office, a workspace is where work happens in Slack. All your channels, direct messages and tools live in a workspace.

111Unlimited
EXTERNAL COLLABORATION
Work with other organisations

Collaborate seamlessly across organisational boundaries with shared channels. Two organisations can work together from within their own Slack workspaces.

Work with individuals

Reduce back-and-forth and one-off emails by securely bringing independent contractors, freelancers and vendors into Slack with guest accounts.

SECURITY
Two-factor authentication
OAuth with Google
SAML-based single sign-on (SSO)
Access to Slack Enterprise Key Management
Integration with enterprise mobility management (EMM)
COMPLIANCE
Custom retention policies for messages and files
Corporate exports for all messages
Support for HIPAA compliance
Data residency
ADMINISTRATION
Manage channel posting permissionsLimited to #general channel only

Everyone in a workspace is a member of the #general channel, making it a great place to share announcements.

Limited to #general channel only

Everyone in a workspace is a member of the #general channel, making it a great place to share announcements.

Unlimited number of channelsUnlimited number of channels
Custom user groups

Make it easier to send notifications and communicate with entire teams, departments and groups.

Real-time Active Directory sync with OneLogin, Okta and Ping
User management with SCIM provisioning
Support for integrations with data loss prevention (DLP), e-discovery and offline backup providers
Domain claiming
Custom terms of service
CALLS
Voice and video callsOne-to-one onlyUp to 15 participantsUp to 15 participantsUp to 15 participants
Screen sharing
SUPPORT
Access to customer supportStandard support24/7 support24/7 support with four-hour first response time24/7 priority support with four-hour first response time
99.99% guaranteed uptime SLA
Designated account and customer success team

Leading the way in enterprise security

In addition to data encryption in transit and at rest, we operate comprehensive compliance and assurance programmes.

Learn more about security

Frequently asked questions

You can use your credit card to pay for any subscription. If you sign up for an annual subscription and plan to spend at least $US2,000, we can invoice you annually. Visit the Help Centre for more information or contact us to start the process.

Every day we check to see if everyone on your team is active. If they have been inactive for a period of time, we stop charging you for that person and add pro-rata credit to your account for the time you’ve already paid. You’ll always and only be charged for what you use – fair and square!

Once your team take out a subscription, we’ll redeem your credit balance until it runs out. We won’t start charging your subscription to your credit card until then. As long as you sign up for a subscription before the expiry date, that credit is yours to use until it’s all gone.

We’ll apply a one-off, pro-rata charge to your credit card to cover your new team member’s account for the remainder of the current billing period.

As an example, suppose your team are on the “Standard subscription”, which costs $US8 per active user per month when billed monthly. You add a new team member 10 days into your billing period and there are 20 remaining days in the month. The per-day cost for each user is $US8 / 30, so we will make a one-off charge of $US5.33 ($US8 / 30 days * 20 days) to your team’s credit card on file.

Team owners can change the team’s subscription level. There are two options when downgrading from a paid subscription to the Free subscription:

  • You can downgrade to the Free subscription immediately. If there is more than one day until your renewal date, we will adjust the remaining balance on your account pro-rata and hold it for your team as a credit. You can use that credit towards any reactivation of your paid subscription in the future.
  • We can automatically downgrade you to the Free subscription at your next renewal date. Your subscription will remain active at its current level until the end of the billing period that you’ve already paid for.

We do not offer refunds.

Slack wants to support people in the world who are doing good things. That’s why we offer special discount pricing for qualifying charities/not-for-profit organisations and educational institutions.

Slack for Charities

Slack for Education

Get more information on billing at Slack.

Get more information
on billing at Slack.

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