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Pricing Guide

Pricing Guide

3—1,000 users

Slack for Teams is a single workspace for your small- to medium-sized company or team.

Free

$0 For teams wanting to try out Slack for an unlimited period of time

For teams wanting to try out Slack for an unlimited period of time. Learn more

Free includes

All of these great features:

  • Searchable message archives, up to 10k of your team’s most recent messages
  • 10 apps or service integrations
  • Native apps for iOS, Android, Mac & Windows Desktop
  • Two-person voice and video calls
  • 5GB total file storage for the team
  • Two-factor authentication
Learn more

Standard

$6.67 per active user, per month
billed annually
$8 per active user, billed monthly

For teams and businesses ready to make Slack the hub for their projects and communications. Learn more

Standard includes

Everything in Free, and:

  • Unlimited searchable message archives
  • Search for relevant people and channels
  • Unlimited apps and service integrations
  • Custom retention policies for messages and files
  • Guest access
  • Priority support
  • OAuth via Google
  • Mandatory two-factor authentication
  • Custom User Groups to reach a team or department
  • Group voice and video calls
  • Screen sharing
  • 10GB file storage per team member
  • Custom Profiles
Learn more

Plus

$12.50 per active user, per month
billed annually
$15 per active user, billed monthly

For businesses needing SSO, Compliance Exports, and guaranteed uptime on a single Slack team. Learn more

Plus includes

Everything in Standard, and:

  • SAML-based single sign-on (SSO)
  • Compliance Exports of all messages
  • 99.99% Guaranteed Uptime SLA
  • 24/7 Support with 4-hour response time
  • User provisioning and deprovisioning
  • Real-time Active Directory sync with OneLogin, Okta, Centrify, and Ping Identity
  • 20GB file storage per team member
Learn more

Slack Enterprise Grid powers the design, usage, and administration of multiple interconnected Slack workspaces across your entire company.

Slack Enterprise Grid includes:

  • Organization-wide search, direct messaging, and announcement-focused channels
  • Unlimited workspaces, customized around the people, information and apps that matter most to a team
  • Shared channels between workspaces to connect teams when needed

  • Security, compliance, billing, and platform integration management in a single view
  • Support for integrations with data loss prevention (DLP), e-Discovery, and offline backup providers
  • 1 TB (1,000 GB) of storage per user

  • Dedicated account and customer success teams
  • 24/7 support with 2-hour response time

Slack leads the way in Enterprise security

In addition to data encryption in transit and at rest, we operate comprehensive compliance and assurance programs.

Learn how Slack leads the way in Enterprise Security

Thousands of happy customers, including:

Airbnb, Time, Pinterest, BuzzFeed, EA, Pandora, Harvard University, LinkedIn, Samsung, Ogilvy, eBay, Autodesk, Ticketmaster, Condé Nase, Urban Outfitters

Hear what our customers have to say.


From our Wall of Love

More at our Wall of Love


Fair Billing Policy

Most enterprise software pricing is designed to charge you per user regardless of how many people on your team are actively using the software. If you buy 1,000 seats but only use 100, you still get charged for 1,000. We don’t think that’s fair. And it’s also hard to predict how many seats you’ll need in advance.

At Slack, you only get billed for what you use. So you don’t pay for the users that aren’t using Slack. And if someone you’ve already paid for becomes inactive, we’ll even add a prorated credit to your account for the unused time. Fair’s fair.

Slack for Good

Slack wants to support people in the world who are doing good things. That’s why we offer special discount pricing for qualified nonprofit organizations and educational institutions.

Frequently Asked
Questions

  • What are my payment options - credit card and/or invoicing?

    You can use your credit card to pay for any plan. If you sign up for an Annual subscription and plan to spend at least $10K, we can invoice you annually. Contact us to start the process.

  • Our team has several accounts which are not being actively used, but which we don’t want to disable. Do we still have to pay for them?

    Every day we check to see if everyone on your team is active. If they have been inactive for a period of time, we stop charging you for that person and add a prorated credit to your account for the time you’ve already paid. You’ll always and only be billed for what you use — fair and square!

  • My team has credits. How do we use them?

    Once your team signs up for a subscription plan, we’ll draw against your credit balance until it runs out. Only then will we start charging your subscription to your credit card. As long as you sign up for a subscription plan before the expiration date, those credits are yours to use until they’re all gone.

  • We need to add new users to our team. How will that be billed?

    We’ll make a one-time, prorated charge to your credit card to cover your new team member’s account for the remainder of the current billing period.

    As an example, suppose your team is on the “Standard plan,” which costs $8 per active user per month when billed monthly. You add a new team member 10 days into your billing period and there are 20 remaining days in the month. The per-day cost for each user is $8 / 30, so we will make a one-time charge of $5.33 ($8 / 30 days * 20 days) to your team’s credit card on file.

  • My team wants to cancel its subscription. How do we do that? Can we get a refund?

    Team Owners can change the team’s subscription level. There are two options when downgrading from a paid plan to the Free plan:

    • You can downgrade to the Free plan immediately. If there is more than one day until your renewal date, we will prorate the remaining balance on your account and hold it for your team as a credit. You can use that credit towards a reactivation of your paid subscription in the future.
    • We can automatically downgrade you to the Free plan at your next renewal date. Your subscription will remain active at its current level through the end of the billing period that you’ve already paid for.

    We do not offer refunds.

Get more information on billing at Slack.

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