Require a mandatory mobile browser on Enterprise Grid

Enterprise Grid Org Owners can require all members using Slack on unmanaged mobile devices to use a secure mobile browser when signing in with single sign-on (SSO) and opening external links on the Slack mobile app. Follow the instructions below to enable this setting and set up BlackBerry Access as your org’s mandatory mobile browser.

Note: To use this feature, iOS and Android users need to update their Slack app to version 19.10.20 or above.

Note: This feature is currently only available for BlackBerry Access.


Enable a mandatory mobile browser for Slack

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration from the menu, then Organisation settings.
  3. Click Security in the left-hand column, then choose Security settings.
  4. Find the Mandatory mobile browser setting and click Enable.
  5. Select BlackBerry Access from the drop-down menu.
  6. Click Enable.

Tip: Enable the Block file downloads and message copying setting to stop members from copying links and opening them in a non-secure browser.


Set up BlackBerry Access as a mandatory mobile browser

To set up BlackBerry Access as your org’s mandatory mobile browser, you’ll need to enable 3rd party applications in your BlackBerry Access settings.

  1. From your BlackBerry Dynamics dashboard, navigate to the Apps tab on the left sidebar.
  2. Click on the BlackBerry Access app.
  3. A dialogue box will open. Click the filename App config with default values and tick the box next to Allow external apps to open HTTP/HTTPS URLs through BlackBerry Access.
  4. Then, tick the box next to Enable third-party applications.
  5. To allow redirection from BlackBerry Access to the Slack mobile app, add the following URL schema in the open text box: slackbeta, slack.
Who can use this feature?
  • Org Owners
  • Available on the Enterprise Grid subscription