Channels
3 ways Slack streamlines onboarding for our support agents, so they can help customers faster
On day one, agents are connected with the knowledge and experts they need, so they can help customers faster
Slack parents: How we found support during the pandemic
Slack parents share how they’ve evolved with their teams to work from home and prioritize their families during the pandemic
How channels bring our product and support teams closer together
Learn how tight partnerships and processes between Slack’s CE and product teams make for more satisfied customers
How we close deals and keep customers happy with Slack Connect
Our secret to fast sales cycles and satisfied customers is no secret at all. And if your teams use Slack, you can follow the same recipe
Moving work forward faster, in a distributed fashion
Leaders from Netflix, Stripe, Intuit and more share how Slack is reshaping the way their teams collaborate internally and externally
How we navigated an acquisition deal, completely digitally
When the pandemic threatened to bring a deal to a halt, we conducted the entire process through Slack Connect
Beyond chat: 10 smart ways to work in Slack
Save your team time—and make work more pleasant—by moving meetings, projects, announcements and more into channels
Transforming the way we work with outside organizations
Channels are our home base for connecting with customers, industry peers and external partners
Forge robust partner relationships with Slack Connect
How DocuSign, Clause, Assembled and others use Slack Connect to foster speedy communication and fruitful collaboration with partner organizations