Manage email display

Who can use this feature?
  • Org Owners/Admins and Workspace Owners/Admins
  • Free, Standard, Plus, and Enterprise Grid plans

By default, members' email addresses display in their Slack profiles. Owners and Admins of a workspace or an org can change this setting to hide email addresses. When email addresses are displayed, you can search for teammates by their emails.


Display or hide email addresses

Free, Standard, and Plus plans

Enterprise Grid plan

Workspace Owners and Admins can select an email display setting:

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration, then Workspace settings from the menu.
  3. When the browser window opens, locate Email Display, and click Expand.
  4. Check or uncheck the box next to Display email addresses.  
  5. Click Save.

Note: Adding an org-level policy for Email Display will change the settings on every workspace in the org, and it can't be overridden.

Org level

Org Owners and Admins can set an email display policy for all workspaces in the org:

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration, then Organization settings from the menu.
  3. Choose Settings, then Organization policies.
  4. Next to Email Display, click Add Policy.
  5. From the drop-down menu, select Display email addresses or Hide email addresses.
  6. Click Save Policy.
  7. Select Create Policy.

 

To edit this policy, click the  pencil icon. To remove it, click the  trash icon.

Workspace level

If an org-level policy has not been set, Workspace Owners and Admins can select an email display setting:

  1. From your desktop, click your workspace name in the top left.
  2. Select Administration, then Workspace settings from the menu.
  3. When the browser window opens, locate Email Display, and click Expand.
  4. Check or uncheck the box next to Display email addresses.  
  5. Click Save.

Note: If members don’t set a username, the prefix of their email address will be visible as their display name.