Slack AI is a paid add-on that allows members of your organization to summarize conversations, get answers to questions, and more using a set of generative AI tools built right into Slack. Once you purchase Slack AI, you can manage access to individual features included with the add-on or set bulk permissions.
Owners and admins can manage access to the following Slack AI features:
Send feedback to Slack When your members use Slack AI, they can rate responses in order to improve the experience. You can choose to limit your members’ ability to provide detailed feedback (but please note that it’s not possible to restrict sharing basic feedback).
Search answers and files in AI search Allow members to use AI search to ask questions and get answers with citations. Plus, decide whether search answers reference files shared in Slack.
Tip: If you’re on Enterprise Grid, enable enterprise search so your members can find information and content from other sources (like Google Drive, GitHub, and more) right in Slack.
Manage access
From your desktop, click your workspace name in the sidebar.
Select Tools & settings, then click Workspace settings.
Below Administration in the left sidebar, click Manage permissions.
Click Feature Access, then click Slack AI.
Next to the feature you’d like to manage, click Edit and choose whether Everyone or No one can use it.
Click Save.
From your desktop, click your organization name in the sidebar.
Select Tools & settings, then click Organization settings.
Click Roles & permissions, then select Feature access.
Click Slack AI.
Next to the feature you’d like to manage, click Edit and choose who can use it: No one, Only specific people and groups, Everyone except specific people and groups, or Everyone.
Click Save.
Tip: To turn all AI features off, click Disable AI in the top-right corner of the Feature access page.
Manage Slack AI purchase requests
If you’re on the Pro or Business+ plan but are not using Slack AI, your members may be able to request it. Workspace Owners can turn this option off by following the steps below:
From your desktop, click your workspace name in the sidebar.
Select Tools & settings, then click Billing.
Click the Settings tab.
Below Purchasing & free trials, uncheck the box next to Allow anyone to request trials or purchases.