Manage permissions for creating email addresses for channels

By default, all members of a workspace on one of Slack's paid plans can create channel email addresses to send emails to Slack channels. If they'd like, owners and admins can manage access to this feature:

  • On the Standard and Plus plans, Workspace Owners and Admins can choose to restrict channel email address creation to owners and admins, or certain members.
  • On the Enterprise Grid plan, Org Owners and Admins can set an org policy to manage who can create email addresses for channels. They can also choose to disable this option for all workspaces in their organization.


Set permissions for channel email address creation

Standard and Plus plans

Enterprise Grid plan

By default, all members (except guests) can create email addresses for channels. Workspace Owners and Admins can restrict permission to create channel email addresses to only owners and admins, or to owners, admins, and certain members:

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Workspace settings.
  3. Click the Permissions tab at the top of the page.
  4. Next to Email addresses for channels, click Expand.
  5. Choose who can create email addresses for channels. If you choose Workspace Owners, Admins, and selected members or groups, search for and select members or user groups from the menu.
  6. Click Save.
By default, all members (except guests) can create email addresses for channels. Org Owners and Admins can choose to disable this feature for their entire org, or set an org policy to manage who can create email addresses for channels.

Note: If this feature is enabled and an org policy hasn’t been set, individual Workspace Owners and Admins can restrict permission to certain members of their workspaces.

Enable or disable channel email address creation for your org

To manage the ability to create email addresses for channels, use the steps below. This setting will apply to all members of your org. 

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Organization settings.
  3. From the left sidebar, click  Settings. Then select Organization Settings.
  4. Next to Channel Email Addresses, select Enable or Disable. Then click Enable or Disable to confirm.

Note: Any email addresses created for channels before the feature was disabled will still be available to use. Org Owners and Admins can revoke email addresses for any channels they belong to.


Set an org policy for channel email address creation

If this feature is enabled, Org Owners and Admins can set an org policy to manage who can create email addresses for channels:

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Organization settings.
  3. From the left sidebar, click  Settings. Then, select Organization Policies.
  4. Click the Permissions tab.
  5. Next to Channel Email Addresses, click Add Policy.
  6. Choose who can create email addresses for channels. If you choose Workspace Owners, Admins, and selected members, search for and select members from the drop-down menu.
  7. Click Save Policy, then click Create Policy to confirm.

Manage workspace-level channel email address creation

If this feature is enabled and an org policy hasn’t been set, Workspace Owners and Admins can manage who can create email addresses for channels in their workspace(s):

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration from the menu, then click Workspace settings.
  3. Click the Permissions tab at the top of the page.
  4. Next to Email addresses for channels, click Expand.
  5. Choose who can create channel email addresses. If you choose Workspace Owners, Admins, and selected members or groups, search for and select members or user groups from the menu.
  6. Click Save. 
Who can use this feature?
  • Workspace Owners/Admins and Org Owners/Admins
  • Standard, Plus, and Enterprise Grid plans