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Create a Slack workflow that starts with a keyword To help automate a process or task, you can create a workflow that starts when a message is sent in Slack with the keywords that you specify.
Set up your workflow to start with the When a message is posted trigger , then add keyword groups and channels for the workflow to use.
Keyword groups are sets of keywords that must be included or excluded in a message to kick off your workflow. You can choose up to five keyword groups per workflow.
Once you publish your workflow, it will start when your keywords are used in the channels that you specified.
These types of workflows can only be configured in public channels. Private channels or channels with external people aren’t supported at this time.
Note: Owners and admins can restrict who can create workflows that are triggered by a message in Slack . If you don’t see this option in Workflow Builder, find an owner or admin to ask for help.
To begin, you’ll need to create a workflow and select the When a message is posted event to start it.
From your desktop, hover over More , then select Automations .
Click New workflow in the top right.
Below Start the workflow , click Choose an event , then select When a message is posted .
Below Channels , select up to 20 channels. When your workflow is published, it will start when your keywords are used in those channels.
Click Add keyword group .
Below Include all of these keywords , enter the words that you’d like to trigger your workflow, then click Done .
If you like, click Show Advanced Filters to further customise your workflow (e.g. to include or exclude messages from threads and agents ).
Click on Continue .
Once you’ve configured your workflow trigger, you’re ready to add steps and publish your workflow.
Click Add step .
Search for a step, or choose one from the list.
Follow the prompts to configure the step, then click Save . If you like, add more steps like a branch or a form .
When your workflow is complete, click Finish up , then follow the prompts to publish your workflow .
Tip: You can also create event triggers using the MessagePosted event to programmatically start a workflow from a message in Slack.
Who can use this feature?
Thanks a lot for your feedback!
If you’d like a member of our support team to respond to you, please send a message to feedback@slack.com .
If you’d like a member of our support team to respond to you, please send a message to feedback@slack.com .
If you’d like a member of our support team to respond to you, please send a message to feedback@slack.com .
