Slack AI is a set of generative AI tools built directly into Slack that allow you to search smarter, summarise conversations instantly and much more – so you and your team can be at your most productive. Slack AI uses the conversation data already in Slack to create an intuitive and secure AI experience tailored to you and your organisation.

Interested in Slack AI? Purchase Slack AI or contact our Sales team for more information. 

Summarise conversations

Save time by getting up to speed more quickly across channels, threads and direct messages (DMs). Whether you’re joining a new channel, returning from time off or catching up in a fast moving discussion, Slack AI can summarise conversations in seconds.

Summarise channels and DMs

In channels and DMs, you can summarise just your unread messages, the last seven days or a custom date range (desktop only)

Summarise threads

Summaries for threads will always be for the entire thread. 

Note: Summaries can take longer to generate for larger time frames or message histories. We’ll notify you when your summary is ready, so feel free to take a break or move on to other work in the meantime.

Recap your day

Start your day by getting caught up with a customised summary of your unread channels. With daily recaps, you can get automated daily summaries for channels that you’re interested in keeping tabs on, but don’t want to interrupt you throughout your work day.

• When you set up your recap for the first time, Slack AI will recommend a few channels that it might be helpful to have a recap for – ones that you visit often, but don’t tend to participate in.
• Once you review which channels to include and turn recap on, you can mute those channels to keep your sidebar focused and tidy, or unmute the conversations that you'd like to continue to be notified for.
• You’ll get a new recap every morning with what you’ve missed from the previous day.

Note: Owners and admins can choose whether members can use daily recaps. If you can’t see the option to view your recap, contact an owner or admin and ask for help.

Read your daily recap

Tip: You can also easily add conversations to your recap by right-clicking them in the sidebar and selecting Add to recap.

Manage your daily recap

You can adjust the conversations in your recap at any time, and decide which channels should be muted in your sidebar to keep it tidy.

Search for answers

Ask a question in your own words and get a concise answer based on relevant knowledge already in Slack. Try asking questions that start with 'how' or 'what' or keywords such as a project name to get started.

Tip: Get more out of search answers by visiting Tips for searching with Slack AI.

FAQ

How does Slack AI work?

Slack AI uses third-party large language models (LLMs) hosted within Slack’s secure infrastructure to power conversation summaries and search answers.

Can I use Slack AI on my mobile device?

Yes. Slack AI is supported on both our iOS and Android apps.

How does billing for Slack AI work?

Billing for Slack AI will follow a similar structure to your subscription type. You will be billed for all active workspace members on a price-per-user basis and terms will be aligned with subscription terms – just like our Fair Billing policy. Everyone in your workspace or Enterprise Grid org will have unlimited use when you purchase Slack AI.

Does Slack AI search canvases and files?

At this time, Slack AI search is limited to the messages in your Enterprise Grid org. Expanding support to canvases and other files is something that we're working on. Stay tuned!

Can I limit Slack AI to specific workspaces in my Enterprise Org?

You cannot currently limit Slack AI to specific workspaces or channels. It’s important to note that Slack AI has an offline model that will never be trained on your data. Additionally, Slack AI uses existing privacy controls so that your users only have access to Slack AI for channels and messages that they already have access to.

What plans and languages is Slack AI available in?

Slack AI is currently available as a paid add-on for paid subscriptions, with support for English, Spanish and Japanese. Support for additional languages is coming soon.

What language will I see Slack AI content in?

Slack AI talks to you in the language that you set in your individual language preferences. This means that if you set your language preference to Japanese, your Slack AI responses will be presented in Japanese. If you would like Slack AI to respond to you in another language, adjust your Slack language preferences.

What does 'language support' mean for Slack AI?

When you initiate a summary, recap or search, Slack AI sends only the most relevant messages to the LLM to create a summary. To do this, Slack messages get filtered through different language-specific models to find and rank highly relevant information. When we say that a language is supported, it means that language has its own filtering models, and we’ve done quality testing on the results.

Currently, Slack AI supports Japanese, Spanish and English. If you use Slack in a language not available in your preferences, Slack AI will still return results, but you may see a difference in quality.

Is Slack AI secure?

Slack is committed to data ownership, security and privacy, and Slack AI has been built to uphold those commitments from day one. Visit our Security for Slack AI FAQ.