Communication
Accent Group’s support agents deliver top-notch customer experiences with Slack
Australia’s largest footwear retailer uses Slack to provide faster customer resolution times and maintain a high customer satisfaction score
The new trends driving digital transformation in the workplace
An IDC Market Spotlight sponsored by Box, Okta, Slack and Zoom examines how organizations are customizing technology stacks to nurture teamwork
Qumulo delivers a disruptive customer support program with Slack
With Slack Connect, Qumulo creates an innovative, one-on-one customer success program that quickly resolves issues and generates fans
With Slack, MBTA evolves to meet the needs of riders
The transit authority uses Slack to securely launch tools, quickly solve issues and help riders find less-crowded options during the pandemic
Next Chapter aims to reshape society’s perspective of people returning home from prison
Panelists from “Ear Hustle” and the Chan Zuckerberg Initiative on how empathy and opportunity can reduce recidivism for the formerly incarcerated.
Powering one of the UK’s largest digital platforms for mental health with Slack
How the team behind Kooth collaborates in Slack to align on messaging and deliver real-time online therapeutic support to more than 5 million people.
Le Wagon scales one of the world’s best coding bootcamps with Slack
By using Slack channels to collaborate, organize classes, and support thousands of alumni, Le Wagon empowers students across the globe
How our devs reduce distractions (and unnecessary meetings)
Four ways Slack can help engineers find their ideal state of flow