The Slack Blog
Taking action together to make the digital world accessible to everyone
For Global Accessibility Awareness Day (GAAD), Slack employees share their accessibility experiences and how to build a more inclusive digital world
That escalated quickly: How we get complex customer support issues into expert hands
An inside look at our customer support workflows, which have reduced escalations to our technical teams by 60%
Introducing Forrester’s new study: The Total Economic Impact of Slack for Service Teams
With Slack, organizations cut the cost of service tickets, boost revenue and improve employee satisfaction, according to the findings
Introducing Forrester’s new study: The Total Economic Impact of Slack for Sales Teams
The market research firm finds that Slack accelerates sales velocity, boosting revenue to the tune of $2.6 million
Your ultimate guide to Slack Frontiers Asia Pacific and Europe
Make sure you’re all set to plan your best event experience on May 18 and 19 by reviewing this comprehensive instructional guide
Prioritizing each other: Celebrating Asian Americans and Pacific Islanders at Slack
For AAPI Heritage Month, Slack employees shared their connection to their culture and history and offered advice on how to be an ally
Book meetings quickly without leaving Slack
Updated Google Calendar and Outlook Calendar apps for Slack will sort through guests’ schedules and suggest times on your behalf
Shrinking the haystack: how to narrow search results in Slack
Filters, modifiers, channel search and more can help you find valuable conversations and context—fast
How Atlassian and Slack drive value for technical teams
A 451 Research survey of IT leaders and practitioners reveals how integrations between the software tools can unlock collaboration and productivity