The Slack Blog
How to put an end to customer misery
Avoid breaking promises and improve customer service with these three steps
Learn, connect and get inspired at Slack Frontiers 2021
Power up your team, further your career and build your digital HQ for the work-from-anywhere world
Caregiving and career: Manage it better with Slack
Our director of legal shares how he used Slack (and emergency time off) to balance work, family and health
The great executive-employee disconnect
New Future Forum Pulse study reveals that the view of the office looks different from the top
How to create a fun but productive work environment
Learn how to develop a positive work culture and why it’s important to your business
Dell provides faster, more personalized customer support with clips
Clips, a new way to easily create and share audio, video and screen recordings, is the latest tool in Slack’s kit to help keep remote teams connected
Co-founders of Grow on redefining feedback in a new age of work
In this edition of our On the Platform interview series, we talk with the co-founders of a Slack app that helps teams cultivate meaningful feedback
Your ultimate guide to Slack at Dreamforce 2021
From live keynote presentations to demos and discussions, discover all the great Slack content planned for Dreamforce from Sept. 21-23
Automating your help desk with Slack and Moveworks
Learn how top companies are using this powerful duo to instantly resolve issues and move work forward faster
Welcome to Slack’s new home in Japan
Our new Tokyo office is inspired by collaboration, connection, and co-working with customers
Salesforce’s support team resolves cases 26% faster with Slack
The enterprise company relies on channels and workflows for swarming cases, resolving customer issues faster than ever
Real-time collaboration tools you should integrate into Slack
To streamline workflows and processes, teams across your organization can bring their favorite apps directly into Slack



