Transformation

How to put an end to customer misery

Avoid breaking promises and improve customer service with these three steps

Transformation

Learn, connect and get inspired at Slack Frontiers 2021

Power up your team, further your career and build your digital HQ for the work-from-anywhere world

Productivity

Caregiving and career: Manage it better with Slack

Our director of legal shares how he used Slack (and emergency time off) to balance work, family and health

News

The great executive-employee disconnect

New Future Forum Pulse study reveals that the view of the office looks different from the top

Collaboration

How to create a fun but productive work environment

Learn how to develop a positive work culture and why it’s important to your business

Collaboration

Dell provides faster, more personalized customer support with clips

Clips, a new way to easily create and share audio, video and screen recordings, is the latest tool in Slack’s kit to help keep remote teams connected

Developers

Co-founders of Grow on redefining feedback in a new age of work

In this edition of our On the Platform interview series, we talk with the co-founders of a Slack app that helps teams cultivate meaningful feedback

News

Your ultimate guide to Slack at Dreamforce 2021

From live keynote presentations to demos and discussions, discover all the great Slack content planned for Dreamforce from Sept. 21-23

Productivity

Automating your help desk with Slack and Moveworks

Learn how top companies are using this powerful duo to instantly resolve issues and move work forward faster

News

Welcome to Slack’s new home in Japan

Our new Tokyo office is inspired by collaboration, connection, and co-working with customers

Collaboration

Salesforce’s support team resolves cases 26% faster with Slack

The enterprise company relies on channels and workflows for swarming cases, resolving customer issues faster than ever

Collaboration

Real-time collaboration tools you should integrate into Slack

To streamline workflows and processes, teams across your organization can bring their favorite apps directly into Slack