Enterprise Grid launch guide

Are you responsible for moving your company to Enterprise Grid? Use this series of guides that cover everything from planning to implementation. In the end, you'll be able to successfully launch, educate your company, and help others understand the power of Slack.  🚀

Launch Enterprise Grid

Let's start! Here are the main areas you'll want to focus on when introducing Slack Enterprise Grid to your company: 

Structure and design

The design, structure, and size of your Enterprise Grid organization will be totally unique. Use a combination of these methods to build your Enterprise Grid:

Organize and name channels 

At this stage, start thinking about how people will use channels in the workspaces you’ve laid out. Creating guidelines for naming channels is one of the best ways to keep conversations organized and makes it easier for people to find what they’re looking for.

Next step 👉🏽  Read about how to Organize and name channels.

Configure security preferences

Keep your Enterprise Grid organization protected and meet your company's security requirements. Review our Guide to single sign-on settings to learn more about the settings you can configure.

Next step 👉🏽  Read Enterprise Grid admin controls to learn more about settings and preferences you can oversee from the Admin Dashboard.

Add apps and tools

Connect your tools to Slack and heighten your company’s workstream collaboration — with less juggling and jumping between apps.

You can install apps that connect your workspaces to third-party tools from Slack’s App Directory, or build your own internal integrations. Workspace Owners and Admins can also manage which apps are installed on individual workspaces.

Next step 👉🏽  Learn how! Read Connect your tools to Slack.

Invite new members to join

There are a few methods to bring people into your Enterprise Grid organization. Here are some resources to help steer a smooth and successful Slack rollout:

If you've synced groups created within your identity provider (IDP) to your Enterprise Grid, they'll appear in the Admin Dashboard. Learn more about provisioning members:

Educate and drive change

Educating your company about Slack is an important phase of launching Slack. Here are some ideas to help with company adoption and buy-in:

📣  Make it clear that Slack is where you communicate

Note: Don’t underestimate how the power of company buy-in influences your rollout of Slack. Introduce Slack by email (or however you communicated company-wide, before Slack). 😉

Our customers see the best results when everyone uses Slack to communicate. This rules out any confusion around what medium an important company announcement should be sent through or where files and information are stored.

To start, we recommend the CEO or Executive Sponsor(s) post important information regularly in the announcements or #general channel — signaling to all that Slack is where work happens

🔭  Use the Help Center and Support team

Our Help Center is chock full of useful information that can make it easier for members to use Slack and get help when they need it. Don’t hesitate to send people our way by linking to relevant help articles that contain the most up-to-date information.

We’ve always got your back and our Support team is ready to help 24/7. Invite your coworkers to feel comfortable sharing feedback or asking for our help. Contact us — we’ll look into it!

Tip: Visit Slack 101 to find helpful tips for folks new to Slack. 

🎈  Host Slack Day training events 

Slack Day training sessions can help your organization get more comfortable and excited about using Slack. Here are some important topics to cover:

  • Demonstrate helpful Slack tips and tricks
  • Share your org’s channel naming framework
  • Show how to install tools and apps
  • Offer office hours to answer questions and provide guidance

Slack for all types of roles

No matter their role, Slack can make your coworkers’ lives more pleasant and productive. These department-specific guides can help shed light on how different people in your organization can use Slack together.

Slack for IT teams

Slack for marketing

Slack for customer support teams

Slack for recruitment

Slack for software developers

Slack for project management

Slack for human resources

Slack for executives

Slack for sales


Questions about launching Enterprise Grid? Get in touch with us anytime at success@slack.com — we’d be happy to help!