Manage app requests for your workspace

Who can use this feature?
  • Workspace Owners and members with permission to manage apps
  • FreeStandardPlus, and Enterprise Grid plans

If app approval is turned on for a workspace, members may have the option to request apps they’d like to use in Slack. By default, only Workspace Owners can review app requests, but they can also allow other members to do so by appointing them as app managers.

Tip: Workspace Owners can pre-approve apps to allow members to install them without sending an app request.

What to expect

  • App requests are sent to all Workspace Owners and app managers. Depending on a workspace's settings, requests may be delivered via direct messages from Slackbot or routed to a channel.
  • Workspace Owners and app managers can approve apps for all members of a workspace to use, or restrict them.
  • Members may need to request apps already installed to a workspace if the app’s developer changes the scopes.


Review app requests

App requests will include the name of the app, the requester, a list of the permissions (or scopes) the app can access in Slack if it’s approved for use, and additional comments if available. To review requests, follow the steps below:

  1. When you receive a request, open your direct message with Slackbot, or the channel that requests are sent to.
  2. Review the request. Select Approve for Workspace or Restrict for Workspace. Choosing Restrict for Workspace will prevent all members from requesting or installing the app. 

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If a request is approved or denied, Slack will update the original request message so all app managers can see the status.

Tip: Workspace Owners and app managers can also view and manage any pending app installation requests from the Requests to install tab on the Apps page in the Slack App Directory.


Apps and scopes

Scopes are a set of permissions that govern what an app can do and access when installed to a Slack workspace.

If an app’s developer changes the scopes of an app after it was installed to your workspace, members may need to request the app again so that app managers can review the new scopes. If an app manager restricts an app’s new scopes, members can continue using the existing version of the app, but cannot install or use the updated version.