Create shared channels

Shared channels let two separate organizations work together in a single channel, each from their own Slack workspace. Read on to learn who can create shared channels and how.

Note: We’re getting ready to release improvements to sending shared channel invitiations in the coming weeks. Stay tuned!

Note: To share a channel, both workspaces must be on a paid plan. If you're on the free plan, learn how to upgrade your workspace


Who can create shared channels?

  • On the Standard and Plus plans, Workspace Owners and Workspace Admins can create shared channels.
  • On the Enterprise Grid plan, only Org Owners and Org Admins can create shared channels by default, but they can give others permission as well.


Create a shared channel

You can create a brand new channel to share with another organization, or you can share an existing channel from your workspace. Before getting started, make sure to have the contact info of a Workspace Owner or Admin from the other organization.

Things to keep in mind

  • You can share any channel with one other workspace or Enterprise Grid org, except for the #general channel, which can't be shared.
  • A Workspace Owner or Admin from the other organization must accept your shared channel invitation before people can start collaborating.
  • When you share an existing channel, the external organization can view its message history, members, and any bots your team has built or those from third-party apps. Members of both organizations can also direct message each other.


How to create a shared channel

Create a new channel

Share an existing channel

  1. Click the  plus icon next to Channels in the left sidebar.
  2. Enter a channel name and purpose, add people from your workspace if you'd like, then click Create.
  3. Click the  gear icon to open the Channel Settings menu.
  4. Click Additional options, then Share with another organization
  5. Type the invitee's email address and Slack URL, then add a message.
  6. Click Share Channel.

Tip: When your workspace has at least one shared channel, as a shortcut, you can click the  plus icon next to the Shared Channel header in the left sidebar to create a new one.

  1. From your desktop, open the channel you'd like to share.
  2. Click the  gear icon to open the Channel Settings menu.
  3. Click Additional options, then Share with another organization.
  4. Type the invitee's email address and Slack URL, then add a message.
  5. Click Share Channel.

Need to cancel a sent invitation? Open your direct message with Slack, locate the confirmation message, and click Cancel Invitation


Accept or decline a shared channel invitation

When another organization requests to share a channel with your workspace, Slackbot will notify the person whose email was used in the invitation. Use the steps below to review the invitation: 

Accept

Decline

  1. From your desktop, click your workspace name in the top left.
  2. Click Administration from the menu.
  3. Click Manage shared channels.
  4. Select Pending invitations on the left.
  5. Next to an invitation, select View
  6. Set the channel details: decide if it'll be public or private and edit the channel name if you'd like (these details apply only to your workspace and won't be visible by the external organization). You can also add members from your workspace to the channel too.
  7. Click Accept & Add Channel when you're done. 
  1. From your desktop, click your workspace name in the top left.
  2. Click Administration from the menu.
  3. Click Manage shared channels.
  4. Select Pending invitations on the left.
  5. Next to an invitation, click Decline


Stop sharing a channel

When a project ends, or a channel is simply no longer needed, you can stop sharing it. Visit Stop sharing channels with another organization to learn how.

 

Who can use this feature?
  • Owners and Admins (default)
  • Standard, Plus, and Enterprise Grid plans