Organize conversations with custom sections

Who can use this feature?
  • Members and guests
  • Standard, Plus and Enterprise Grid plans

To help you prioritize your most important work, you can sort your channels, direct messages (DMs), and apps into custom sections within your sidebar. This allows you to organize your conversations in ways that are tailored to you — whether they’re sorted by projects, teams, or the type of work you’re doing.

Note: This feature is rolling out over the coming weeks as we release the new Slack experience to all of our customers, and is not available on the desktop app beta. Stay tuned!

Note: If you’re using the free version of Slack, read about ways to manage your sidebar preferences, or learn how to upgrade your workspace.

What to expect

  • The Starred section is created after the first time you star a channel or DM. If you remove the Starred section, you can add it back at any time by starring a channel or DM.
  • You can create custom sections only on desktop, but you'll see them on your iOS and Android app.
  • In an Enterprise Grid organization, your custom sections will apply to all your workspaces. You’ll only see channels under custom sections if the channels have been shared with the workspace you’re viewing them in.

Animated GIF of organizing custom sections on the Slack desktop app


Create custom sections

  1. From your desktop, hover over the Channels header in the left sidebar and click the three dots icon.
  2. Select Create new section.
  3. Type the name of your custom section, or select one of the suggestions.
  4. If you’d like, click the  smiley face icon to select an emoji to display beside your custom section.
  5. Click Create.


Move conversations to custom sections

After you’ve created custom sections, you can move channels and DMs in and out of them whenever you’d like. You can do this from either the sidebar or the conversation you’re viewing.

From the sidebar

  1. From your desktop, right-click on the channel or DM you’d like to move.
  2. Hover over Move to.
  3. Select a custom section from the list, or click Move to new section.

To quickly move a conversation, you can also drag and drop the channel or DM to a custom section.


From the conversation you’re viewing

  1. From your desktop, open the channel or DM you'd like to move.
  2. Hover over the right side of the  star icon beside the channel or member name(s).
  3. Click the  arrow icon.
  4. Select a custom section from the list, or click Move to new section.

Tip: To change the order of custom sections in your sidebar, drag and drop a section to a new spot.


Manage settings for custom sections

To personalize your custom sections, you can use the settings below.

Rename or delete custom sections

  1. From your desktop, hover over a custom section name in the left sidebar.
  2. Click the  three dots icon.
  3. Select Rename section or Delete section.


Manage the conversations you see in sections

By default, you’ll see every conversation in a custom section in your sidebar. To manage the channels and DMs you see in specific sections, use the steps below.

  1. From your desktop, hover over a custom section in the left sidebar.
  2. Click the  three dots icon.
  3. Select All conversations or Unread conversations only. The preference you select will only apply to that section.

Tip: You can collapse custom sections by clicking the  arrow icon. To expand sections, click the  arrow icon.