The Slack blog
Unlocking the power of case swarming with Slack and Salesforce
In our new series, customer service leaders discuss industry trends, including how embracing a tierless model can help agents to resolve issues faster
Why financial advisors need a digital HQ now
How firms can drive collaboration while complying with regulatory standards
Inflexible return-to-office policies are hammering employee experience scores
Future Forum data shows employee experience scores plummeting as ‘RTO’ policies take effect, particularly for those without schedule flexibility
Why nearly 80% of Fortune 100 companies rely on Slack Connect to build their digital HQ
Nurture stronger relationships with customers and foster seamless communication with external partners using this award-winning product of choice
A guide to Slackbot custom responses
How to create automated answers for frequently asked workplace questions, productively nudge coworkers, and more
Productivity Hack: automate periodic reminders for Slack
Daily, weekly, and monthly cues keep big projects moving forward and little tasks on your radar
Collaborate with kindness: Consider these etiquette tips in Slack
Reduce notifications and minimize distractions with these best practices for channels and direct messages
New collaboration tools to help you work from anywhere
Your headquarters for a digital-first way of working—now with reimagined voice and video capabilities
Slack Hack: all the ways to update your Slack status
Let your teammates know what you’re up to and when you’ll be slow to respond
6 simple ways to foster a positive hybrid work environment
As hybrid workplaces become the norm, maintaining employee satisfaction and a positive culture is more important than ever.
5 tips for effective collaboration at work
To successfully work toward a common goal, start with communication, clear expectations and mutual trust
Collaborative leadership: an inclusive way to manage virtual teams
Learn how taking a collaborative leadership approach may increase the output and engagement of distributed teams.