Reactivate a member's account

As an Owner or Admin, you can reactivate a member's account at any time. Use the steps below to restore a deactivated member's access to a workspace or Enterprise Grid.


Reactivate an account

Free, Standard, and Plus plans

Enterprise Grid plan

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration, then Manage members.
  3. Click the  three dots icon next to the account you want to reactivate.
  4. Click Activate account.


Once reactivated, the member can immediately sign in to the workspace. They'll also have access to any messages they sent prior to their account being deactivated, but they won't be added back to channels they were previously in.

Members who still have an active account within an org can be reinstated to a workspace by a Workspace Owner or Admin. If a member was deactivated at the org level, they'll need to be reactivated by an Org Owner or Admin before they can rejoin a workspace.

Workspace level

Workspace Owners and Admins can reinstate members who've been removed from their workspace, as long as their accounts are still active within the org. Here's how:

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration, then click Manage members.
  3. Next to the search bar on the right, click Filters, then choose Members removed from the workspace.
  4. Click the  three dots icon next to the account you want to reactivate.
  5. Click Add to workspace.


Once reactivated, the member can immediately sign in to the workspace. They'll also have access to any messages they sent prior to their account being removed from the workspace, but they won't be automatically added back to channels they were previously in.


Org level

Org Owners and Admins can reactivate any members who have been deactivated at the org level:

  1. From your desktop, click your workspace name in the top left.
  2. Select Settings & administration, then click Organization settings.
  3. Click People in the left sidebar, then select Members
  4. Select View Deactivated Members in the top right.
  5. Click the  three dots icon next to the account you want to reactivate.
  6. Click Reactivate.


Once reactivated, the member can discover and join workspaces in the organization. Org Owners can also add the member to workspaces, either manually or through an identity provider.

Who can use this feature?
  • Workspace Owners/Admins or Org Owners/Admins
  • Free, Standard, Plus, and Enterprise Grid plans