Owners and admins can deactivate members' accounts. Keep in mind that your role in Slack will determine the types of accounts you’re able to deactivate.
Tip: See our Fair Billing Policy to learn how deactivated member accounts affect billing.
Who can deactivate member accounts
Locate your owner or admin role in the table below to see the types of accounts you can deactivate.
Free, Pro, and Business+ plans
Enterprise Grid plan
Workspace Admins
Workspace Owners
Workspace Primary Owner
Deactivate members and guests
✓
✓
✓
Deactivate Workspace Admins
✓
✓
Deactivate Workspace Owners
✓
Deactivate a Workspace Primary Owner*
*No one can deactivate the Workspace Primary Owner. To deactivate this person, the Primary Owner must transfer ownership to someone else.
Org-level permissions
Org Admins
Org Owners
Org Primary Owner
Deactivate members and guests
✓
✓
✓
Deactivate Workspace Admins and Owners
✓
✓
Deactivate a Workspace Primary Owner*
Deactivate Org Owners and Admins
✓
Deactivate a Primary Org Owner*
*No one can deactivate the Org Primary Owner or a Workspace Primary Owner. To deactivate these accounts, they must transfer ownership to someone else.
Workspace-level permissions
Workspace Admins
Workspace Owners
Workspace Primary Owner
Deactivate members and guests
✓
✓
✓
Deactivate Workspace Admins
✓
✓
Deactivate Workspace Owners
✓
Deactivate a Workspace Primary Owner**
**No one can deactivate the Workspace Primary Owner. To deactivate this person, the Primary Owner must transfer ownership to someone else.
Deactivate someone's account
People aren't notified when their accounts are deactivated, nor are their messages or files deleted. They'll be signed out of your workspace(s) on all devices, and unable to sign back in. Some apps may also be disabled when certain accounts are deactivated. If you change your mind, you can reactivate an account.
From your desktop, click your workspace name in the top left.
Select Settings & administration from the menu, then click Manage members.
Click the three dots icon to the right of the member you’d like to deactivate.
Select Deactivate account.
Review the permissions above, then use the steps below to remove someone from a workspace or deactivate an account.
Remove someone from a workspace
On the Enterprise Grid plan, accounts can’t be deactivated at the workspace level, but people can be removed from workspaces. Keep in mind that anyone you remove from your workspace will remain part of the Enterprise Grid org.
Here’s how to remove someone:
From your desktop, click your workspace name in the top left.
Select Settings & administration from the menu, then click Manage members.
Click the three dots icon to the right of the member you’d like to remove.
Select Remove from workspace.
Deactivate an account
On the Enterprise Grid plan, you can only deactivate an account at the org level. Anyone you deactivate will be removed from channels, signed out of all workspaces, and removed from your org. Use the steps below to deactivate an account:
From your desktop, click your workspace name in the top left.
Select Settings & administration from the menu, then click Organization settings.
Click People in the left sidebar, then selectMembers.
Check the box next to any members you'd like to deactivate.
Click Deactivate above the list of members.
Note: Deactivating a member's account does not delete profile information, like full name, display name, or profile picture. Only a Primary Owner can request to delete a member’s profile information.
