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Transparency is important to us, especially when it comes to how we communicate Slack’s service availability and uptime. That’s why we keep our Slack Status site up to date and our issue history accessible to everyone.
Tip: To learn how we calculate uptime, check out our Service Level Agreements (SLA) .
Stay updated during an issue
For any issues that affect our customers, we update our Slack Status site . This is where you'll find the most up-to-date information until we resolve the issue.
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Set your RSS reader to regularly check for updates so that you’re immediately notified of uptime issues.
Tip: To set up a third-party monitoring system, visit our API docs.
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If you follow @SlackStatus on , you Twitter can receive notifications every time we announce a status update.
After an issue
After we’ve resolved an issue, we’ll publish an issue summary to the Slack Status site within 24 hours. The issue summary includes specific details about the issue, such as an overview of what happened, how customers were impacted, and how our internal systems were affected.
Questions? Please send us a note — we'd love to help!